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features
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support

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Description

Connect Patient by ChartLogic is an adaptable patient portal designed for mobile use, offering a variety of functions. This online solution facilitates seamless communication and interaction between healthcare providers and patients, accessible from any device or web browser, which ultimately elevates the standard of care and enriches the patient experience. For healthcare providers, essential features encompass patient history, secure messaging capabilities, intake forms, and reminders for upcoming appointments. Meanwhile, patients benefit from key functionalities such as the ability to request appointments, pay their bills electronically, and submit requests for prescription refills, ensuring a comprehensive approach to their healthcare needs. Overall, this platform significantly enhances the interaction between patients and providers, fostering a more efficient healthcare environment.

Description

FaceMed.ai offers a web-based clinical intake solution tailored for healthcare providers. The platform features an AI assistant named Emily, who engages with patients through a video-like conversation prior to their appointments, systematically organizing their responses into a comprehensive history for the clinician's review. Medical practices have the flexibility to customize questions, follow-up inquiries, and note-taking formats; the interviews can encompass various aspects such as the main concern, symptoms, medical and family histories, medications, allergies, and social backgrounds. Additionally, Emily is capable of conducting interviews in multiple languages and can prompt patients to perform certain movements that may aid in capturing important visual data. Patients can easily access the service via a browser link without needing to download an application, and healthcare practices can initiate the service without requiring a connection to an EHR system. This innovative tool facilitates the collection of essential information before visits, although it is important to note that it does not serve the purpose of diagnosing or treating patients. This ensures that the pre-appointment process is streamlined, allowing clinicians to focus more on patient care during the actual visits.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR No 
Healthie No 
Oracle Health EHR No 
Veradigm EHR No 
athenaClinicals No 
eClinicalWorks No 

Integrations

EpicCare EMR Yes 
Healthie Yes 
Oracle Health EHR Yes 
Veradigm EHR Yes 
athenaClinicals Yes 
eClinicalWorks Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

Subscriptions are billed monthly or annually per physician. Enterprise solutions are available for larger teams and platforms.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChartLogic

Founded

1994

Country

United States

Website

www.chartlogic.com

Vendor Details

Company Name

FaceMed

Founded

2025

Country

United States

Website

facemed.ai

Product Features

Patient Portal

Appointment Confirmations Yes 
Appointment Scheduling Yes 
Bill Payment Yes 
Care Plans Yes 
Care Summaries Yes 
EHR-Agnostic No 
Health Record Access Yes 
Intake Forms Yes 
Lab Results Yes 
Prescription Renewals Yes 
Secure Messaging Yes 
Video Consultations No 

Product Features

Alternatives

NextGen Healthcare EHR Reviews

NextGen Healthcare EHR

NextGen Healthcare

Alternatives

No Alternatives
Benchmark PM Reviews

Benchmark PM

Benchmark Solutions