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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Connect serves as the comprehensive solution for Field Service, encompassing every aspect of your service operations. It offers a standardized software package tailored for your mobile workforce. The core concept behind the Field Service solution revolves around configurable workflows, allowing for the customization of various service processes. This adaptability positions the Field Service solution as the ideal mobile software for service organizations aiming for successful growth. It seamlessly integrates with your ERP and planning systems, enabling real-time information processing from the field. You can track the locations of your service technicians in real-time, automatically refresh timesheets, and guarantee that your technicians are well-stocked for the following day. Additionally, the Field Service solution prioritizes safety and management efficiency; all connections are fortified with security measures, and customer databases are protected with standard encryption protocols. You can have complete confidence that your data is securely handled and maintained. With these features, the Field Service solution not only improves operational efficiency but also enhances customer satisfaction through timely and reliable service.

Description

It can be difficult to keep up with the changing customer expectations. Manufacturers must redefine their field service operations to become proactive rather than reactive. Tavant combines the best practices of connected technologies, machine-learning, and artificial intelligence in order to help companies deal with the new realities that come with field service operations. Tavant's Field Service Management solution provides field service teams at all times with 360-degree information about their customers, machines and field technicians. This helps boost productivity, improve customer experience and impact revenue. BENEFITS Field service personnel can be empowered by superior field service tools 360-degree view in one place of all assets, customers, and products Integration with other modules of the service lifecycle, such as warranty, order fulfillment and more, for a seamless experience for customers Intelligent platform

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sigmax

Founded

1998

Country

Netherlands

Website

www.sigmax.nl

Vendor Details

Company Name

Tavant

Founded

2000

Country

United States

Website

www.tavant.com/manufacturing/field-service-management

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database No 
Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling No 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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