Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform.
ConneXio Cloud is a full suite of Communication and Workforce Management Tools
- AI & Voice Recognition IVRs
- Omni-Channel IVRs
- Voicemail and Call Menu Builder
- VoIP Web-Phones
- CRM
- UCaaS / CCaaS
- Predictive Dialer
- BPO & Outsourcing
Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds!
- Real-time Analytics & Reporting
- Custom-Tailored
- AI & Machine Learning
- Industry-Leading VoIP Network
Description
Unlock the full capabilities of your workforce by leveraging top-tier collaboration tools from Microsoft and Cisco, seamlessly integrated with Evolve IP’s award-winning enterprise voice and communication services. Our customized Purpose-Built® solution is designed specifically for your organization, significantly enhancing employee productivity and fostering greater operational efficiency. With Evolve IP Desktop Services, including DaaS, RMM, ITaaS, and more, your team can work remotely while IT teams effortlessly manage, secure, and update devices and applications for all employees. Elevate your customer service experience with Evolve IP's renowned omnichannel contact center solution, which has been recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years, boasting the highest client recommendation score among all evaluated vendors. This tailored communications and contact center platform will be uniquely crafted to meet the specific needs of your business, ensuring a seamless and effective communication experience. By choosing Evolve IP, you're not just investing in technology; you're enhancing the overall performance and satisfaction of your entire organization.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Zendesk
APRO CRM
Act!
Agile CRM
GoldMine CRM
Google Contacts
Microsoft 365
Microsoft Teams
NetSuite
Integrations
Salesforce
Zendesk
APRO CRM
Act!
Agile CRM
GoldMine CRM
Google Contacts
Microsoft 365
Microsoft Teams
NetSuite
Pricing Details
$29.99
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConneXio
Founded
2014
Country
United States
Website
www.connexiocloud.com/connexio-cloud-free-trial/
Vendor Details
Company Name
Evolve IP
Founded
2011
Country
United States
Website
www.evolveip.net
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Desktop as a Service (DaaS)
Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Virtual Desktop (VDI)
Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration