Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
As the leading visual insights engine globally, we empower you to convert data into meaningful insights and compelling narratives that drive action. Developed by experts in Customer Voice, Market Research, and Employee Voice, Confirmit offers a self-service platform that enables you to harness impactful insights and weave engaging stories that inspire proactive measures. Our always-active visual insights engine is tailored to support knowledgeable insight professionals in swiftly revealing significant and profound insights, motivating action, and achieving market leadership. Enhance your customer experience program with our comprehensive end-to-end solution, which consolidates data while transforming insights into visual narratives that catalyze action! Our services are designed to be as adaptable as our technology, helping you dismantle obstacles, unveil astonishing insights, and propel actions that energize your business. We are not just a vendor; we are your collaborative partner, integrated with your team to maximize the potential of our innovative solutions. Together, we will unlock new opportunities for growth and success!
Description
The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
BlueVenn
Yes
Contentsquare
Yes
Desktop.com
Yes
Echoes
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Teams
No
One Model
Yes
Salesforce
No
ServiceNow
No
Integrations
BlueVenn
No
Contentsquare
No
Desktop.com
No
Echoes
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Teams
Yes
One Model
No
Salesforce
Yes
ServiceNow
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$23.99 per month
Billed annually
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Confirmit
Founded
1996
Country
Norway
Website
www.confirmit.com
Vendor Details
Company Name
Surveyapp
Country
United Kingdom
Website
www.surveyapp.io
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
Yes
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
Yes
Paper-Based
Yes
Phone-Based
Yes
Sample Management
No
Statistical Analysis
No
Survey Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
Yes
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
No
Feedback Collection
No
Survey Management
Yes
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
No
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes