Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform your eCommerce store into a robust strategy for growth by leveraging a comprehensive review solution. Our platform empowers you to gamify customer feedback and enhance your retargeting efforts on Facebook Ads and Google AdWords, ensuring you maximize the impact of every review. By integrating ConfidentCustomer, you can gather video testimonials from happy clients, allowing prospective customers to witness the exceptional service you deliver firsthand. Additionally, our rating widget improves your visibility in Google search results, making it easier for potential clients to find you. Effortlessly amplify your customer reviews across social media platforms like Facebook, Twitter, and LinkedIn, thereby boosting your company's online presence. You can also streamline the process of requesting feedback by sending invitations via email or SMS for product reviews. Furthermore, you have the ability to record customer testimonials and seamlessly showcase them on your website, ensuring your ratings are prominently displayed with a Google-approved widget, enhancing your credibility in the digital marketplace. This comprehensive approach not only increases customer engagement but also drives conversions, positioning your brand for sustained success.
Description
Our Customer Relationship Management (CRM) system is designed to meet all your business requirements effectively. With extensive customization capabilities, it enables you to harness the full potential of our CRM solution efficiently. Featuring a user-friendly interface, it promotes a unified experience that can be mastered within just one day. Additionally, our knowledge base provides resources to help you get up and running with the CRM even quicker. You will have a clear overview of all your activities through the Calendar module, complete with their current statuses. Resources such as Projects, Offers, Invoices, Products, and Price lists are readily available for your use. Enhance communication with clients and within your organization by utilizing our ticketing system. Furthermore, our chat widget can be implemented across various websites, allowing you to set triggers, active times, and assign agents effectively. Monitor visitor statistics on your websites, enabling your agents to assist visitors directly via the CRM. The comprehensive reporting module allows for easy generation of CRM reports, which you can conveniently send via email with just a single click. With such features, your business operations can be more streamlined and efficient than ever before.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Facebook Ads
No
Google Ads
No
Meta Ads
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Pricing Details
$24.76 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Confident Customer
Founded
2016
Country
United Kingdom
Website
confidentcustomer.com
Vendor Details
Company Name
DESHODES
Founded
2012
Country
Serbia
Website
gcors.com
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
Yes
White Label
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
Yes