Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Authorize, claim processing and payment are available at the point-of-care. Improve care coordination and improve outcomes for lower medical costs while streamlining administrative processes. Engage providers at point of care to share and capture data in real time, resulting in an unprecedented exchange of health information. We work with our clients to develop risk management strategies that produce better outcomes at lower costs. We aim to improve the user experience of everyone in the ecosystem. To optimize clients' resources, we deliver a minimum of a 3:1 ROI. Conexia has created a core technology platform (ONE), which can be customized to meet the different regulatory requirements and operational processes of each client in each geographic region. Our initial implementation is usually an overlay on the existing technology ecosystem of the payer to create real-time processes.
Description
Salesforce Agentforce Health is a comprehensive healthcare CRM designed to unify patient, provider, and operational data in one secure platform. Built on Salesforce’s deeply integrated architecture, it includes healthcare-specific workflows, compliance controls, and interoperability capabilities. The solution combines clinical and non-clinical data to deliver a 360-degree view of patients and members. AI-powered agents assist teams by summarizing records, automating document processing, and recommending next steps. Contact center teams gain real-time access to EHR data, eligibility details, and claims information to improve service speed and personalization. Care management tools enable coordinated, whole-person care with configurable care plans. Intelligent document automation reduces manual intake and accelerates case creation. Data 360 for Health enhances contextual insights across every touchpoint. Integration with MuleSoft, Slack, Marketing Cloud, and Service Cloud extends collaboration and engagement capabilities. Agentforce Health enables healthcare organizations to modernize operations, improve outcomes, and scale patient-centric care efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
CareBridge
No
Concord Cloud Fax
No
Consensus Harmony
No
Inspire Planner
No
PhoneIQ
No
Provar
No
Salesforce
No
Salesforce Agentforce
No
Salesforce Agentforce Life Sciences
No
Wufoo
No
Integrations
CareBridge
Yes
Concord Cloud Fax
Yes
Consensus Harmony
Yes
Inspire Planner
Yes
PhoneIQ
Yes
Provar
Yes
Salesforce
Yes
Salesforce Agentforce
Yes
Salesforce Agentforce Life Sciences
Yes
Wufoo
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Conexia
Founded
1996
Country
United States
Website
conexia.com/en
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/healthcare/cloud/
Product Features
Benefits Administration
COBRA Administration
No
Claims Management
Yes
Deduction Management
No
Disability Insurance Administration
No
Employee Benefits Administration
No
FMLA Administration
No
FSA Administration
No
Flexible Spending Accounts
No
For Brokers
No
For Employers
No
HIPAA Compliant
No
Health Insurance Administration
Yes
Life Insurance Administration
No
Online Benefits Enrollment
No
Premium Billing
No
Provider Management
Yes
Retiree Administration
No
Retirement Plan Management
No
Claims Processing
Adjustor Management
No
Case Management
No
Claim Resolution Tracking
Yes
Co-Pay & Deductible Tracking
No
Compliance Management
Yes
Customer Management
No
Electronic Claims
Yes
Forms Management
Yes
Paper-Based Claims
No
Payor Management
No
Policy Administration
Yes
Healthcare CRM
Audience Targeting
No
Campaign Management
Yes
Marketing Automation
No
Medical History Records
Yes
Patient Communications
No
Patient Management
Yes
Physician Management
Yes
Predictive Analytics
Yes
Hospital Management
Accounting Integration
No
Appointment Management
No
Appointment Scheduling
No
Bed Management
No
Billing & Invoicing
No
Claims Management
Yes
In-Patient Management
No
Inventory Management
No
Medical Billing
Yes
Out-Patient Management
No
Patient Records Management
No
Physician Management
No
Policy Management
Yes
Revenue Management
No
Medical Billing
Claims Processing
Yes
Claims Scrubbing
No
Code & Charge Entry
No
Compliance Tracking
No
Customizable Dashboard
No
Dunning Management
No
Invoice History
Yes
Patient Eligibility Checks
Yes
Practice Management
No
Quotes/Estimates
No
Remittance Advice
No
Population Health Management (PHM)
Analytics
Yes
Cost-of-Care Analysis
Yes
Data Storage
No
EMR/EHR Integration
No
Patient Engagement
Yes
Patient Identification
Yes
Patient Risk Stratification
Yes
Patient-Reported Outcomes
Yes
Payment Bundling
Yes
Predictive Alerts
Yes
Test & Treatment Reminders
Yes
Utilization Tracking
Yes
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
Yes
Patient Management
Yes
Physician Management
No
Predictive Analytics
No
Hospital Management
Accounting Integration
Yes
Appointment Management
No
Appointment Scheduling
Yes
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
Yes
Out-Patient Management
No
Patient Records Management
Yes
Physician Management
No
Policy Management
No
Revenue Management
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
No
Billing & Invoicing
No
Calendar Management
No
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
Yes
Medical History Records
No
Patient Records
No
Referral Management
No
Treatment Planning
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
No
Patient Portal
Appointment Confirmations
No
Appointment Scheduling
No
Bill Payment
No
Care Plans
Yes
Care Summaries
No
EHR-Agnostic
Yes
Health Record Access
No
Intake Forms
No
Lab Results
No
Prescription Renewals
No
Secure Messaging
No
Video Consultations
No