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Average Ratings 49 Ratings

Total
ease
features
design
support

Description

Conexa Remote presents a cutting-edge solution for remote desktop access and IT assistance, tailored specifically for contemporary tech teams. With a strong focus on transparency, privacy, and high performance, it empowers IT professionals to effectively support their clients and manage infrastructure with confidence. Say goodbye to complicated billing structures. Unlike other services, Conexa Remote does not impose charges based on the number of seats or endpoints. For just 29 EUR per month, the Professional tier permits two simultaneous sessions, allowing users to create unlimited staff accounts and connect to numerous devices under their care. Additional concurrent capacity can be acquired on-demand, adapting to real-time requirements. Prioritizing security is fundamental to Conexa's philosophy. Utilizing advanced WebRTC protocols, it establishes secure, end-to-end encrypted peer-to-peer connections. Furthermore, all centralized infrastructure is safely housed in Romania (EU), guaranteeing full compliance with GDPR regulations while ensuring peace of mind for users.

Description

HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials. When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots. To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256. Core features: - No sign-up for the remote user – reduce friction and speed up session initiation. - Reboot & reconnect – continue support after system restarts without losing access. - UAC elevation support – perform administrative tasks on Windows devices during the session. - File transfer – move files between devices during support work. - Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default. - Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session. - Multi-screen view – work across all client monitors without switching context. - Two-factor authentication (2FA) – protect account access. - Firewall-friendly connections – run support within restricted network environments.

API Access

Has API

API Access

Has API

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Integrations

No details available.

Integrations

No details available.

Pricing Details

29 EUR/month
Free Trial
Free Version

Pricing Details

$0
The product is completely free of charge, no fees and no ads
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Conexa Remote

Founded

2026

Country

Romania

Website

conexaremote.com

Vendor Details

Company Name

Electronic Team, Inc.

Founded

2001

Country

United States

Website

www.helpwire.app/

Product Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Alternatives

Alternatives

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