Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Conductor serves as a cloud-based workflow orchestration engine designed to assist Netflix in managing process flows that rely on microservices. It boasts a number of key features, including an efficient distributed server ecosystem that maintains workflow state information. Users can create business processes where individual tasks may be handled by either the same or different microservices. The system utilizes a Directed Acyclic Graph (DAG) for workflow definitions, ensuring that these definitions remain separate from the actual service implementations. It also offers enhanced visibility and traceability for the various process flows involved. A user-friendly interface facilitates the connection of workers responsible for executing tasks within these workflows. Notably, workers are language-agnostic, meaning each microservice can be developed in the programming language best suited for its purposes. Conductor grants users total operational control over workflows, allowing them to pause, resume, restart, retry, or terminate processes as needed. Ultimately, it promotes the reuse of existing microservices, making the onboarding process significantly more straightforward and efficient for developers.
Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Jira
No
Jira Service Management
No
Jira Work Management
No
ServiceNow
No
Integrations
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ServiceNow
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$7800 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Netflix
Website
github.com/netflix/conductor
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes