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features
design
support

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Write a Review

Description

Except for a handful of sectors, such as grocery, retail store managers should anticipate a significant fifty percent decline in customer visits in the near future. To maintain the same performance levels experienced before the pandemic, stores must either double their conversion rates or increase their average basket size, or find a blend of both strategies. If achieving this was feasible before the pandemic, it would have already been done. Experience a unified platform that facilitates real-time interactions among store personnel, field managers, and headquarters. You can delegate tasks, make announcements, and distribute surveys seamlessly. Additionally, upload, categorize, and retrieve content from any location with ease. Rest assured that employees are accessing the latest and most precise information available. Moreover, you can target and save specific audiences using the built-in store and group hierarchies, while also assigning various levels of user permissions to promote open collaboration and effective communication among team members. This comprehensive approach ensures that everyone involved has the tools they need to adapt and thrive in a changing retail landscape.

Description

You can achieve desired outcomes such as increased basket size, profitability and frequency of in-store visits. Average transaction size increases, and a propensity for purchase. We offer scalable solutions that can be scaled for a variety brands in dynamic markets. Our deep segmentation and targeting engine allows you to build rich customer profiles and create world-class loyalty programs. Our suite of intelligence modules can be used to create a cadence that 'tests, learns and optimizes'. This will ensure you are solving business problems and staying ahead of the rest. Our digital toolkit will help you accelerate your digital transformation. It will allow you to harness all your data and create a CMS that allows you to run personalized, high volume, high frequency marketing campaigns. The pandemic accelerated the shift towards digital experiences in quick-service restaurants. This includes ordering, payment, and personalized rewards.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Certa Hosting Yes 
Hemi Yes 
accessiBe Yes 

Integrations

Certa Hosting No 
Hemi No 
accessiBe No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Concrete

Founded

2004

Country

United Kingdom

Website

www.concreteplatform.com

Vendor Details

Company Name

Plexure

Founded

2010

Country

New Zealand

Website

www.plexure.com

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging No 
Contact Management No 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting Yes 
Coupons Yes 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing Yes 
Push Notifications Yes 
Text Messaging No 
Text-to-Win No 

Alternatives

Alternatives

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