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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Except for a handful of sectors, such as grocery, retail store managers should anticipate a significant fifty percent decline in customer visits in the near future. To maintain the same performance levels experienced before the pandemic, stores must either double their conversion rates or increase their average basket size, or find a blend of both strategies. If achieving this was feasible before the pandemic, it would have already been done. Experience a unified platform that facilitates real-time interactions among store personnel, field managers, and headquarters. You can delegate tasks, make announcements, and distribute surveys seamlessly. Additionally, upload, categorize, and retrieve content from any location with ease. Rest assured that employees are accessing the latest and most precise information available. Moreover, you can target and save specific audiences using the built-in store and group hierarchies, while also assigning various levels of user permissions to promote open collaboration and effective communication among team members. This comprehensive approach ensures that everyone involved has the tools they need to adapt and thrive in a changing retail landscape.

Description

Efficiently harmonizing business communications is essential for the vitality of your organization. An effective solution allows for the seamless management of interactions among employees and customers from any location, at any time, and on any device. The recent pandemic underscored the necessity of in-person interactions for effective teamwork; our services enable you to swiftly assemble diverse and dispersed team meetings for optimal communication. Elevate the quality of business interactions throughout your local, national, or internationally distributed workforce. Regardless of their physical location, your teams can utilize the same secure and integrated communication services. By integrating our communication solutions with Microsoft Teams, we provide the advantage of consolidating all your communication tools into a single platform. This approach simplifies management by allowing you to operate one software system instead of juggling various collaboration, communication, and phone tools, all thanks to Inclarity’s innovative services. With our comprehensive solutions, your organization can foster stronger connections and enhance overall productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AspenPLUS No 
Certa Hosting Yes 
Cirrus Contact Center No 
Hemi Yes 
accessiBe Yes 

Integrations

AspenPLUS Yes 
Certa Hosting No 
Cirrus Contact Center Yes 
Hemi No 
accessiBe No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Concrete

Founded

2004

Country

United Kingdom

Website

www.concreteplatform.com

Vendor Details

Company Name

Inclarity

Country

United Kingdom

Website

www.inclarity.co.uk

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging No 
Contact Management No 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Alternatives

Alternatives