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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

With Smartpay Zero Cost EFTPOS, you can eliminate transaction fees associated with EFTPOS payments entirely. Our service supports all prominent credit and debit cards, including Visa, MasterCard, EFTPOS, and American Express, ensuring you can cater to a wide range of customers. We also facilitate contactless payments through various methods such as cards, smartphones, and wearable devices, making transactions quick and convenient. Our user-friendly Android machines are designed to accept contactless payments via Mastercard Tap & Go and Visa payWave effortlessly. Additionally, Smartpay terminals are compatible with mobile payment platforms like Apple Pay, Google Pay, Samsung Pay, and Android Pay, making it easier than ever to conduct transactions. Our card reader accommodates all major credit and debit cards, including the option to add American Express at no extra charge. Each month, our dedicated payment specialists assist countless businesses similar to yours in finding the most suitable payment solutions. We invite you to discuss how we can support your business needs today. In Australia, we proudly serve as a payment facilitator, offering credit and debit card acquisition through our innovative EFTPOS terminals, revolutionizing the payments industry while providing business owners with tailored payment products to enhance their operations. As a result, we are not just offering a service; we are building partnerships that empower businesses to thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

American Express Go No 
Apple Pay No 
Google Pay No 
Mastercard Payment Gateway Services No 
Samsung Pay No 
Visa Click to Pay No 

Integrations

American Express Go Yes 
Apple Pay Yes 
Google Pay Yes 
Mastercard Payment Gateway Services Yes 
Samsung Pay Yes 
Visa Click to Pay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

Smartpay

Country

Australia

Website

www.smartpay.com.au

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers Yes 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Alternatives

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