Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
With Smartpay Zero Cost EFTPOS, you can eliminate transaction fees associated with EFTPOS payments entirely. Our service supports all prominent credit and debit cards, including Visa, MasterCard, EFTPOS, and American Express, ensuring you can cater to a wide range of customers. We also facilitate contactless payments through various methods such as cards, smartphones, and wearable devices, making transactions quick and convenient. Our user-friendly Android machines are designed to accept contactless payments via Mastercard Tap & Go and Visa payWave effortlessly. Additionally, Smartpay terminals are compatible with mobile payment platforms like Apple Pay, Google Pay, Samsung Pay, and Android Pay, making it easier than ever to conduct transactions. Our card reader accommodates all major credit and debit cards, including the option to add American Express at no extra charge. Each month, our dedicated payment specialists assist countless businesses similar to yours in finding the most suitable payment solutions. We invite you to discuss how we can support your business needs today. In Australia, we proudly serve as a payment facilitator, offering credit and debit card acquisition through our innovative EFTPOS terminals, revolutionizing the payments industry while providing business owners with tailored payment products to enhance their operations. As a result, we are not just offering a service; we are building partnerships that empower businesses to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
American Express Go
No
Apple Pay
No
Google Pay
No
Mastercard Payment Gateway Services
No
Samsung Pay
No
Visa Click to Pay
No
Integrations
American Express Go
Yes
Apple Pay
Yes
Google Pay
Yes
Mastercard Payment Gateway Services
Yes
Samsung Pay
Yes
Visa Click to Pay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
Smartpay
Country
Australia
Website
www.smartpay.com.au
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No