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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

Easily and securely process credit card payments on your smartphone or tablet by utilizing ProPay's credit card processing application. Handle transactions from all major credit card providers, such as Visa, MasterCard, Discover, and American Express, with transaction rates starting at just 1.99% and no undisclosed fees. Use a mobile card reader to swiftly manage credit card transactions at competitive prices, and support both chip (EMV) and swipe cards. If you're away from your card reader, you can manually input card details as needed. You can also safely keep a customer's payment information for future transactions. In situations where you lack data coverage, you can still accept credit card payments and process them once you regain connection. Additionally, your ProPay account offers further processing capabilities online. Access your funds effortlessly through a ProPay Prepaid debit MasterCard, and quickly transfer money to your bank account using the mobile app. You can conveniently include sales tax and give customers the option to add a tip to their purchase. This flexibility ensures a seamless payment experience for both businesses and their customers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChargeSentry No 
Firestorm No 
FroogalPay No 
InvoiceSherpa No 
LimoGrid No 
NMI Payments No 
Powercode No 
Practice-Web Dental No 
Volunteer Matrix No 

Integrations

ChargeSentry Yes 
Firestorm Yes 
FroogalPay Yes 
InvoiceSherpa Yes 
LimoGrid Yes 
NMI Payments Yes 
Powercode Yes 
Practice-Web Dental Yes 
Volunteer Matrix Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

TSYS

Founded

1983

Country

United States

Website

www.propay.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers Yes 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Credit Card Processing

Cash Transactions No 
Contactless NFC No 
Electronic Receipts Yes 
Electronic Signature Yes 
Mobile Card Reader No 
PCI Compliance No 

Alternatives

Alternatives