Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
Easily and securely process credit card payments on your smartphone or tablet by utilizing ProPay's credit card processing application. Handle transactions from all major credit card providers, such as Visa, MasterCard, Discover, and American Express, with transaction rates starting at just 1.99% and no undisclosed fees. Use a mobile card reader to swiftly manage credit card transactions at competitive prices, and support both chip (EMV) and swipe cards. If you're away from your card reader, you can manually input card details as needed. You can also safely keep a customer's payment information for future transactions. In situations where you lack data coverage, you can still accept credit card payments and process them once you regain connection. Additionally, your ProPay account offers further processing capabilities online. Access your funds effortlessly through a ProPay Prepaid debit MasterCard, and quickly transfer money to your bank account using the mobile app. You can conveniently include sales tax and give customers the option to add a tip to their purchase. This flexibility ensures a seamless payment experience for both businesses and their customers alike.
API Access
Has API
No
API Access
Has API
No
Integrations
ChargeSentry
No
Firestorm
No
FroogalPay
No
InvoiceSherpa
No
LimoGrid
No
NMI Payments
No
Powercode
No
Practice-Web Dental
No
Volunteer Matrix
No
Integrations
ChargeSentry
Yes
Firestorm
Yes
FroogalPay
Yes
InvoiceSherpa
Yes
LimoGrid
Yes
NMI Payments
Yes
Powercode
Yes
Practice-Web Dental
Yes
Volunteer Matrix
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
TSYS
Founded
1983
Country
United States
Website
www.propay.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Credit Card Processing
Cash Transactions
No
Contactless NFC
No
Electronic Receipts
Yes
Electronic Signature
Yes
Mobile Card Reader
No
PCI Compliance
No