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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

Effortlessly integrate global payment solutions through a singular API that harnesses the power of advanced AI and machine learning technologies. Enhance your conversion rates, minimize chargebacks, and foster authentic connections with your customers. Our intelligent system efficiently directs transactions to the most suitable acquirer, guaranteeing smooth acceptance every time. Elevate your payment strategies with customized, efficient processes that lead to impressive conversion rates. Wave goodbye to chargebacks and fraud, as our state-of-the-art technology safeguards your business by keeping disputes and malicious actors at bay. Expand your payment capabilities globally and positively impact your financial performance. Effortlessly handle card transactions worldwide while benefiting from affordable local alternatives. Unleash growth potential for your enterprise by utilizing our deep knowledge in online payment processing. Collaborate with a trusted team to enhance your service offerings and cultivate stronger relationships with your clients, ultimately driving business success. Moreover, this partnership can lead to innovative solutions that adapt to the ever-evolving market landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alipay No 
Apple Pay No 
Bancontact No 
Corefy No 
Google Pay No 
Maestro Payment No 
Mastercard Payment Gateway Services No 
NETELLER No 
PIX No 
PayPal No 
Skrill No 
Sofort No 
Visa Click to Pay No 
iDEAL No 

Integrations

Alipay Yes 
Apple Pay Yes 
Bancontact Yes 
Corefy Yes 
Google Pay Yes 
Maestro Payment Yes 
Mastercard Payment Gateway Services Yes 
NETELLER Yes 
PIX Yes 
PayPal Yes 
Skrill Yes 
Sofort Yes 
Visa Click to Pay Yes 
iDEAL Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

Paytently

Country

United Kingdom

Website

www.paytently.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers Yes 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Credit Card Processing

Cash Transactions No 
Contactless NFC No 
Electronic Receipts No 
Electronic Signature No 
Mobile Card Reader No 
PCI Compliance No 

Alternatives

Alternatives

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