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Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

Utilize our API libraries and SDKs to process a diverse range of payment methods, including options like Apple Pay® and Google Pay™, among others. You can submit payments using stored credentials, with transaction types available for 'authorize,' 'purchase,' and 'recurring.' It's essential that the fields for Stored Credentials are filled with valid information; otherwise, the transaction could be denied or treated as a standard credit card transaction. Integrate 3DS in collaboration with our third-party provider, Cardinal Commerce, for credit card and token-based transactions, allowing you to obtain 3DS payloads, CAVV, XID, and more, while executing Authorize and Purchase transactions using 3DS. Additionally, you can establish and validate requests to quickly confirm consumer identity, access customer's bank account details, and optionally gather extra customer information such as their name, address, email, and phone number. This validation step should be conducted prior to initiating the enrollment request provided by the Consumer Profile Management service, ensuring a seamless payment experience. By incorporating these features, you enhance security and improve customer satisfaction in transaction processing.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Android No 
Apple Pay No 
BankCard USA No 
BillingPlatform No 
CS-Cart Free No 
ChargeAutomation No 
Epixel MLM Software No 
FroogalPay No 
GeoCivix No 
Google Pay No 
HostBill No 
Juspay No 
Kryptronic eCommerce No 
Kulturra No 
Nummuspay No 
OrderForms.com No 
SellersCommerce No 

Integrations

Android Yes 
Apple Pay Yes 
BankCard USA Yes 
BillingPlatform Yes 
CS-Cart Free Yes 
ChargeAutomation Yes 
Epixel MLM Software Yes 
FroogalPay Yes 
GeoCivix Yes 
Google Pay Yes 
HostBill Yes 
Juspay Yes 
Kryptronic eCommerce Yes 
Kulturra Yes 
Nummuspay Yes 
OrderForms.com Yes 
SellersCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

Payeezy

Founded

2018

Country

United States

Website

developer.payeezy.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers Yes 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

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