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Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
Utilize our API libraries and SDKs to process a diverse range of payment methods, including options like Apple Pay® and Google Pay™, among others. You can submit payments using stored credentials, with transaction types available for 'authorize,' 'purchase,' and 'recurring.' It's essential that the fields for Stored Credentials are filled with valid information; otherwise, the transaction could be denied or treated as a standard credit card transaction. Integrate 3DS in collaboration with our third-party provider, Cardinal Commerce, for credit card and token-based transactions, allowing you to obtain 3DS payloads, CAVV, XID, and more, while executing Authorize and Purchase transactions using 3DS. Additionally, you can establish and validate requests to quickly confirm consumer identity, access customer's bank account details, and optionally gather extra customer information such as their name, address, email, and phone number. This validation step should be conducted prior to initiating the enrollment request provided by the Consumer Profile Management service, ensuring a seamless payment experience. By incorporating these features, you enhance security and improve customer satisfaction in transaction processing.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Android
No
Apple Pay
No
BankCard USA
No
BillingPlatform
No
CS-Cart Free
No
ChargeAutomation
No
Epixel MLM Software
No
FroogalPay
No
GeoCivix
No
Google Pay
No
Integrations
Android
Yes
Apple Pay
Yes
BankCard USA
Yes
BillingPlatform
Yes
CS-Cart Free
Yes
ChargeAutomation
Yes
Epixel MLM Software
Yes
FroogalPay
Yes
GeoCivix
Yes
Google Pay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
Payeezy
Founded
2018
Country
United States
Website
developer.payeezy.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No