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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

We cater to all aspects of both in-person and online payment processing for your enterprise, enabling seamless handling of one-time and recurring payments across various methods such as Visa, Mastercard, American Express, and Discover, including credit, debit, prepaid, and ACH transfers. Our cutting-edge security measures, bolstered by proprietary tokenization, ensure that your customers' sensitive payment information is safeguarded during the transaction process and when stored for future transactions. Making credit card, debit card, and ACH payments is now more straightforward than ever, with rapid payment solutions at your fingertips. You can choose from a variety of payment options, allowing you to control how and when you compensate others, whether it’s pay-on-demand or reimbursements—you determine the timeline. With innovative tools designed to enhance your cash flow, your business can expand more swiftly while staying prepared for unforeseen expenses or the launch of new projects. The integration of reliable software with advanced features positions you for success and efficiency in managing your financial transactions. Ultimately, this comprehensive solution empowers you to streamline your payment processes and focus on growth.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Davisware Vision No 
NetSuite No 

Integrations

Davisware Vision Yes 
NetSuite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

MerchantE

Founded

1999

Country

United States

Website

www.merchante.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers Yes 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Payment Gateways

ACH / eCheck support Yes 
Buyer Authentication Yes 
Credit / Debit Support Yes 
Customer Information Storage Yes 
Fraud Prevention Yes 
Invoicing Yes 
Multi-Currency Yes 
PCI Compliance Yes 
Point-of-Sale (POS) No 
Recurring Billing / Subscriptions Yes 
Reporting / Analytics Yes 

Alternatives

Alternatives

ProPay Reviews

ProPay

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