Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
We cater to all aspects of both in-person and online payment processing for your enterprise, enabling seamless handling of one-time and recurring payments across various methods such as Visa, Mastercard, American Express, and Discover, including credit, debit, prepaid, and ACH transfers. Our cutting-edge security measures, bolstered by proprietary tokenization, ensure that your customers' sensitive payment information is safeguarded during the transaction process and when stored for future transactions. Making credit card, debit card, and ACH payments is now more straightforward than ever, with rapid payment solutions at your fingertips. You can choose from a variety of payment options, allowing you to control how and when you compensate others, whether it’s pay-on-demand or reimbursements—you determine the timeline. With innovative tools designed to enhance your cash flow, your business can expand more swiftly while staying prepared for unforeseen expenses or the launch of new projects. The integration of reliable software with advanced features positions you for success and efficiency in managing your financial transactions. Ultimately, this comprehensive solution empowers you to streamline your payment processes and focus on growth.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Davisware Vision
No
NetSuite
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
MerchantE
Founded
1999
Country
United States
Website
www.merchante.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Payment Gateways
ACH / eCheck support
Yes
Buyer Authentication
Yes
Credit / Debit Support
Yes
Customer Information Storage
Yes
Fraud Prevention
Yes
Invoicing
Yes
Multi-Currency
Yes
PCI Compliance
Yes
Point-of-Sale (POS)
No
Recurring Billing / Subscriptions
Yes
Reporting / Analytics
Yes