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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

Receive practical commercial insights designed to enhance your productivity on a daily basis. Explore reliable commercial guidance across various areas of practice with seamless access to foundational legal resources in Lexis®Library, recognized as the leading legal database. Our dedicated team of skilled writers collaborates with top professionals actively engaged in the field. Utilize tools and checklists that simplify the legal procedures for you. If you're looking for comprehensive advice on initiating and managing arbitration under the Arbitration Act 1996, or if you need support with challenges related to jurisdiction, appealing arbitral awards, and enforcement, LexisPSL Arbitration is your ideal starting point. With our knowledgeable team of arbitration attorneys, you will find straightforward answers presented in an easily understandable format. Gain access to clear and concise practice notes, complete with direct links to pertinent judgments, legislation, and essential institutional rules, ensuring you have all the resources you need at your fingertips. This way, you can navigate complex legal landscapes with confidence and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accurint Crime Analysis No 
Accurint Virtual Crime Center No 
Availity No 
Cognizant No 
Hg Mercury CRM No 
Lexis No 
Lexis Advance Quicklaw No 
Lexis Affinity No 
Lexis Omni No 
Lexis for Microsoft Office No 

Integrations

Accurint Crime Analysis Yes 
Accurint Virtual Crime Center Yes 
Availity Yes 
Cognizant Yes 
Hg Mercury CRM Yes 
Lexis Yes 
Lexis Advance Quicklaw Yes 
Lexis Affinity Yes 
Lexis Omni Yes 
Lexis for Microsoft Office Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

www.lexisnexis.com/uk/lexispsl/pslhome

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers Yes 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Legal Research

AI / Machine Learning No 
Annotations No 
Brief Analytics No 
Case Alerts No 
Case Law Research No 
Change Tracking No 
Data Visualization No 
Filtering No 
Query Suggestions No 
Search History No 
Self-Service Search No 
Statutes Research No 
Tax Law Research No 
Third-Party Analysis Integration No 

Alternatives

Alternatives

Lexis Reviews

Lexis

LexisNexis