Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
Confido Legal serves as a comprehensive platform for payment processing and disbursements tailored specifically for law firms and companies in the legal tech sector. The platform is equipped with tools designed to lower processing fees by offering alternative methods for payment acceptance and managing fees effectively, while also enhancing collections by facilitating earlier payments. It automates various workflows by seamlessly integrating payment processes into client intake, scheduling, and collections, thus streamlining operations. Additionally, it enhances the client experience by providing mobile-friendly, flexible payment pages that cater to diverse client needs. Moreover, it minimizes risk through meticulous trust account management, which helps firms adhere to professional conduct regulations. Among its various features, Confido Legal includes compliant surcharging, empowering firms to manage credit card fees in line with state laws and ethical guidelines. In addition, the platform offers robust chargeback management support, which aids firms in navigating disputes efficiently, ensuring that chargebacks related to trust accounts do not affect the firm's operating funds. Ultimately, Confido Legal's wide array of features makes it an invaluable tool for modern law practices aiming to optimize their financial processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Pay
No
Clio
No
GraphQL
No
Lawcus
No
LeanLaw
No
QuickBooks Online
No
SimpleLaw
No
Square POS
No
Stripe
No
Wise
No
Integrations
Apple Pay
Yes
Clio
Yes
GraphQL
Yes
Lawcus
Yes
LeanLaw
Yes
QuickBooks Online
Yes
SimpleLaw
Yes
Square POS
Yes
Stripe
Yes
Wise
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1.50 per disbursement
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
Confido Legal
Country
United States
Website
confidolegal.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No