Compare Concord Cloud Fax vs. XM Fax

Concord Cloud Fax is revolutionizing fax transmission for large enterprises by offering a simple and secure solution tailored for high-volume needs. With a focus on sensitive and critical business communications, Concord guarantees that your documents are delivered with utmost security, efficiency, and compliance every time. The platform's integrations with systems like Epic and Cerner allow users to seamlessly send and receive faxes directly within their electronic health records (EHR), eliminating the need to retrieve, print, or scan documents. Designed specifically for complex organizations that require adherence to strict compliance regulations, Concord Cloud Fax is HIPAA compliant, SOC 2 audited, and provides a highly secure environment, ensuring that even the largest and most regulated entities can operate with confidence. Currently, over 150,000 users rely on Concord Cloud Fax, with many sending thousands or even millions of pages each month, demonstrating its effectiveness and reliability in the corporate setting. This innovative approach not only enhances workflow efficiency but also streamlines communication processes across various departments and platforms.

The XM Fax® solutions suite, recognized as a leader in the industry, empowers organizations to receive faxes directly to their email, significantly enhancing both security and operational efficiency while eliminating the need for costly copper phone lines and allowing users to send faxes from their computers or multifunction printers (MFPs). By streamlining fax processes, XM Fax boosts productivity, lowers expenses, and aids companies in adhering to various regulatory mandates. This software-centric IP fax server solution requires no fax boards, thereby eradicating the financial burden associated with traditional analog phone lines and the ongoing costs of maintaining outdated fax equipment. Additionally, it offers Least Cost Routing, ensuring compliance with a range of regulations, including HIPAA, GDPR, SOX, and FERPA, while featuring a zero retention option and an event log for improved traceability. The service is compliant with ISO/IEC 27001:2013 and PCI DSS, showcasing its commitment to security and data protection. Designed for user-friendliness akin to email, XM Fax includes integration with Exchange and Outlook, along with a comprehensive array of MFP connectors, and offers mobile applications for both phones and tablets. Available in various deployment models—On-Premises, Cloud, or hybrid—users can select from three editions optimized for specific applications, making it a highly versatile solution for modern faxing needs. This flexibility ensures that organizations can choose the right setup to fit their operational requirements.