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Description

Concord Cloud Fax is revolutionizing fax transmission for large enterprises by offering a simple and secure solution tailored for high-volume needs. With a focus on sensitive and critical business communications, Concord guarantees that your documents are delivered with utmost security, efficiency, and compliance every time. The platform's integrations with systems like Epic and Cerner allow users to seamlessly send and receive faxes directly within their electronic health records (EHR), eliminating the need to retrieve, print, or scan documents. Designed specifically for complex organizations that require adherence to strict compliance regulations, Concord Cloud Fax is HIPAA compliant, SOC 2 audited, and provides a highly secure environment, ensuring that even the largest and most regulated entities can operate with confidence. Currently, over 150,000 users rely on Concord Cloud Fax, with many sending thousands or even millions of pages each month, demonstrating its effectiveness and reliability in the corporate setting. This innovative approach not only enhances workflow efficiency but also streamlines communication processes across various departments and platforms.

Description

LuzardoFax is a cloud fax platform for organizations that transmit protected health information under HIPAA. The architecture is deliberately narrow. Documents are converted server-side and flattened to monochrome before transmission, so a colour element that would vanish on the receiving end never leaves the system. Fax content is never sent by email: notifications carry page count, size and time only — never the document, the sender or the recipient. On outbound faxes the document never leaves our servers; the carrier receives a tokenised URL valid for 30 minutes. On inbound faxes the carrier necessarily receives the transmission, and we delete its copy through their API as soon as ours is stored, logging the result. The Zapier integration exposes triggers but no send action — routing PHI through a third-party automation layer was ruled out at design time rather than shipped and disclaimed. Billing is metered on actual document pages rather than transmission duration. Failed and cancelled transmissions record zero billed pages. At 110 percent of the monthly allowance, sending and receiving pause rather than accruing overage. Each Business Associate Agreement signature is hashed and anchored to the Bitcoin blockchain through OpenTimestamps. Customers can download the agreement, the .ots proof and an evidence record, and verify the execution date against the blockchain without relying on LuzardoFax existing at the time of verification. Encrypted at rest with LUKS2 (AES-256), TLS 1.3 in transit, per-account audit logs, two-factor authentication, and per-user audit logs with role management on the Business plan.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR Yes 
Intergy EHR Yes 
Juno EHR Yes 
Nextech Yes 
Oracle Health Ambulatory EHR Yes 
Salesforce Agentforce Health Yes 
Veradigm EHR Yes 
Zapier No 

Integrations

EpicCare EMR No 
Intergy EHR No 
Juno EHR No 
Nextech No 
Oracle Health Ambulatory EHR No 
Salesforce Agentforce Health No 
Veradigm EHR No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Concord Technologies

Founded

1996

Country

United States

Website

concord.net/cloud-fax/

Vendor Details

Company Name

LuzardoFax, Inc.

Founded

2026

Country

Miami, Florida, United States

Website

luzardofax.com

Product Features

Online Fax

Alerts / Notifications Yes 
Cloud Storage Yes 
Electronic Signature Yes 
Fax via Email Yes 
HIPAA Compliant Yes 
Large File Support Yes 
Local Phone Numbers Yes 
Mobile Access Yes 
Toll Free Numbers Yes 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Product Features

Online Fax

Alerts / Notifications Yes 
Cloud Storage No 
Electronic Signature Yes 
Fax via Email No 
HIPAA Compliant Yes 
Large File Support No 
Local Phone Numbers Yes 
Mobile Access No 
Toll Free Numbers Yes 

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