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support

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Description

Concord Cloud Fax is revolutionizing fax transmission for large enterprises by offering a simple and secure solution tailored for high-volume needs. With a focus on sensitive and critical business communications, Concord guarantees that your documents are delivered with utmost security, efficiency, and compliance every time. The platform's integrations with systems like Epic and Cerner allow users to seamlessly send and receive faxes directly within their electronic health records (EHR), eliminating the need to retrieve, print, or scan documents. Designed specifically for complex organizations that require adherence to strict compliance regulations, Concord Cloud Fax is HIPAA compliant, SOC 2 audited, and provides a highly secure environment, ensuring that even the largest and most regulated entities can operate with confidence. Currently, over 150,000 users rely on Concord Cloud Fax, with many sending thousands or even millions of pages each month, demonstrating its effectiveness and reliability in the corporate setting. This innovative approach not only enhances workflow efficiency but also streamlines communication processes across various departments and platforms.

Description

Saince’s dictation and transcription solution offers significant advantages to physician practices, Integrated Delivery Networks (IDNs) in hospitals, and Medical Transcription Service Organizations (MTSOs) of varying sizes. Our technology adheres to HIPAA regulations and features versatile dictation methods, cutting-edge speech recognition capabilities, efficient workflow management, integrated productivity tools, and automated document distribution. We have seamlessly connected our platform with all major Electronic Health Record (EHR) systems, such as Epic, Cerner, MediTech, CPSI, AllScripts, NextGen, and eCW, among others. Uniquely, our platform is the only one that offers front-end speech recognition directly within the transcription interface. Physicians seeking to utilize front-end speech recognition for their clinical documentation have immediate access to this feature. Moreover, should they decide to switch to traditional back-end transcription while drafting a report, they can easily do so with just a straightforward voice command, enhancing their workflow flexibility. This adaptability not only streamlines the documentation process but also empowers healthcare providers to choose the method that best suits their needs at any point in their reporting.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle Health Ambulatory EHR Yes 
Care Director No 
Epic HR No 
EpicCare EMR Yes 
Evident Thrive EHR No 
Intergy EHR Yes 
Juno EHR Yes 
MEDITECH BCA No 
NextGen Healthcare EHR No 
Nextech Yes 
Salesforce Agentforce Health Yes 
Veradigm EHR Yes 

Integrations

Oracle Health Ambulatory EHR Yes 
Care Director Yes 
Epic HR Yes 
EpicCare EMR No 
Evident Thrive EHR Yes 
Intergy EHR No 
Juno EHR No 
MEDITECH BCA Yes 
NextGen Healthcare EHR Yes 
Nextech No 
Salesforce Agentforce Health No 
Veradigm EHR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Concord Technologies

Founded

1996

Country

United States

Website

concord.net/cloud-fax/

Vendor Details

Company Name

Saince

Founded

2000

Country

United States

Website

www.saince.com/transcription-technology

Product Features

Online Fax

Alerts / Notifications Yes 
Cloud Storage Yes 
Electronic Signature Yes 
Fax via Email Yes 
HIPAA Compliant Yes 
Large File Support Yes 
Local Phone Numbers Yes 
Mobile Access Yes 
Toll Free Numbers Yes 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Product Features

Medical Transcription

Abbreviation Expansion No 
Archiving & Retention No 
Audio File Management No 
Audio Transmission No 
Customizable Macros No 
Transcription Reporting No 
Voice Capture No 
Voice Recognition No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Alternatives

eFax Corporate Reviews

eFax Corporate

Consensus Cloud Solutions Inc

Alternatives