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support

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Description

Concord Cloud Fax is revolutionizing fax transmission for large enterprises by offering a simple and secure solution tailored for high-volume needs. With a focus on sensitive and critical business communications, Concord guarantees that your documents are delivered with utmost security, efficiency, and compliance every time. The platform's integrations with systems like Epic and Cerner allow users to seamlessly send and receive faxes directly within their electronic health records (EHR), eliminating the need to retrieve, print, or scan documents. Designed specifically for complex organizations that require adherence to strict compliance regulations, Concord Cloud Fax is HIPAA compliant, SOC 2 audited, and provides a highly secure environment, ensuring that even the largest and most regulated entities can operate with confidence. Currently, over 150,000 users rely on Concord Cloud Fax, with many sending thousands or even millions of pages each month, demonstrating its effectiveness and reliability in the corporate setting. This innovative approach not only enhances workflow efficiency but also streamlines communication processes across various departments and platforms.

Description

Concord Privacy is a privacy operations and compliance management platform designed to help businesses organize and automate their data protection processes. It combines consent management, policy generation, privacy request handling, and data mapping within a centralized environment. The consent management system provides customizable cookie banners, automated website scanning, tracker blocking, and geographic targeting to support regional privacy requirements. Organizations can configure consent experiences for different languages and manage Global Privacy Control signals, opt-out preferences, and sensitive data choices. Policy management tools generate privacy, cookie, and AI policies that can be edited, updated with cookie scanning results, and exported in PDF, HTML, or Markdown formats. The platform processes data subject access requests through configurable intake forms, identity verification, automated routing, and secure data delivery. Its data mapping functionality documents business systems, processing activities, and information flows using guided workflows and customizable attributes. Concord Privacy connects privacy request processes with documented data systems and supports integrations through APIs and hundreds of available system configurations. The platform also maintains audit trails and compliance documentation while supporting privacy operations associated with GDPR, CCPA, CPRA, and other applicable regulations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR Yes 
Intergy EHR Yes 
Juno EHR Yes 
Nextech Yes 
Oracle Health Ambulatory EHR Yes 
Salesforce Agentforce Health Yes 
Veradigm EHR Yes 

Integrations

EpicCare EMR No 
Intergy EHR No 
Juno EHR No 
Nextech No 
Oracle Health Ambulatory EHR No 
Salesforce Agentforce Health No 
Veradigm EHR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$7/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Concord Technologies

Founded

1996

Country

United States

Website

concord.net/cloud-fax/

Vendor Details

Company Name

Concord

Founded

2019

Country

United States

Website

www.concord.tech/product/privacy

Product Features

Online Fax

Alerts / Notifications Yes 
Cloud Storage Yes 
Electronic Signature Yes 
Fax via Email Yes 
HIPAA Compliant Yes 
Large File Support Yes 
Local Phone Numbers Yes 
Mobile Access Yes 
Toll Free Numbers Yes 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Product Features

Consent Management Platforms

Additional Users / Permissions No 
Automatic Cookie-Blocking No 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization No 
Fingerprinting No 
GDPR Compliance No 
IAB Compliance No 
Reporting / Analytics No 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

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