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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Concora Spec is a proprietary product library designed to simplify the online product specification experience for your clients—architects, engineers, contractors, and designers—while also streamlining the process for your business. This comprehensive online platform is equipped with advanced automation features that enhance user experience. As users explore your offerings, Spec diligently tracks their interactions, recording every viewed and downloaded item, which empowers your sales team with valuable insights for better customer engagement. You can effortlessly add, modify, or remove products as needed, providing you with the agility to keep your product line fresh, while we also provide support for developing BIM content. Thanks to Spec’s automated systems, introducing new materials and maintaining up-to-date information is simpler than ever. The management dashboard presents an overview of key analytics, allowing you to monitor performance effectively. In a landscape where customer needs are rapidly changing and the online specification process is continually evolving, Spec equips building product manufacturers with the tools they need to respond swiftly and efficiently. With these features, you can ensure that your offerings remain relevant and compelling in a competitive market.

Description

As a service-oriented organization, it is essential to structure and oversee your operations through the lens of services. By focusing on services rather than merely on technology or products, you can gain a clearer insight into how your services enhance business operations and provide valuable information regarding operational expenses. The SMTX Service Catalogue enables you to create detailed service definitions and make them accessible to your customers, thereby establishing and managing a comprehensive hierarchical service portfolio. In addition, incorporating elements such as service costs, SLA performance metrics, and vendor effectiveness into your Service Catalogue allows for a thorough analysis of the entire service delivery process. The SMTX Business Service Catalogue solution streamlines the maintenance and dissemination of the Service Catalogue, ensuring consistency in the quality of all service descriptions. Moreover, it keeps Service and Catalogue Owners informed about any changes that might impact their services or the overall integrity of the service chains, fostering a proactive approach to service management. This comprehensive system not only enhances operational efficiency but also improves customer satisfaction through clearer communication and better service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat

Integrations

Adobe Acrobat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Concora

Founded

2013

Country

United States

Website

concora.com

Vendor Details

Company Name

SMTX

Founded

2009

Country

Netherlands

Website

www.smt-x.com/smtx-business-service-catalogue

Product Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Product Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

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