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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The intelligence platform designed to harness the potential of hotel and guest data delivers impactful insights. Enhance each guest's experience by recognizing their relationship both online and at the property. Our unique guest scoring system uncovers the true identity behind each booking and assesses their worth to the hotel. The Concilio Insight Engine™ provides actionable insights that empower you to engage and market to guests, whether individually or in groups. Tailored for contemporary hoteliers, you can interact with your data in any preferred manner. Seamlessly navigate through user-friendly dashboards to reveal guest personas and segments. Integrate reservation and guest data from various hotel systems into a unified, comprehensive stream. Enrich your guest profiles with further insights derived from our proprietary classification and segmentation methodologies. You can explore and manipulate your enriched data through a visually appealing, intuitive interface. With this platform, you can ensure that every guest feels valued and understood, creating a memorable experience that encourages loyalty.

Description

Encourage Your Guests to Bid for Room Enhancements GUEST EXPERIENCE 1. Pre-Stay Email Notification In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades. 2. Guests Submit Bids for Upgraded Rooms Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact. 3. ...And Opt for Additional Services Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Booking Factory No 
Cloudbeds No 
Frontdesk Anywhere No 
GuestCentrix No 
Mews No 
Oracle MICROS POS No 
Protel Cloud PMS No 
RMS Cloud No 
Rezlynx No 
SIHOT No 
STAAH Channel Manager No 
Seekom No 
SiteMinder No 
Stayntouch PMS No 
apaleo No 
eZee Frontdesk No 
protel MICE No 
roommaster No 

Integrations

Booking Factory Yes 
Cloudbeds Yes 
Frontdesk Anywhere Yes 
GuestCentrix Yes 
Mews Yes 
Oracle MICROS POS Yes 
Protel Cloud PMS Yes 
RMS Cloud Yes 
Rezlynx Yes 
SIHOT Yes 
STAAH Channel Manager Yes 
Seekom Yes 
SiteMinder Yes 
Stayntouch PMS Yes 
apaleo Yes 
eZee Frontdesk Yes 
protel MICE Yes 
roommaster Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Concilio Labs

Founded

2013

Country

United States

Website

www.conciliolabs.com

Vendor Details

Company Name

Upsell Guru

Founded

2016

Country

Germany

Website

www.upsellguru.com

Product Features

Product Features

Pricing Optimization

Channel Analysis Yes 
Competing Product Analysis Yes 
Forecasting No 
Market Analysis Yes 
Multi-Store Management Yes 
Price List Management Yes 
Price Optimization Automation Yes 
Pricing Analytics Yes 
Profitability Analysis Yes 
Scenario Planning No 

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