Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience the leading mobile point of sale solution in retail. Transform your retail operations with Concierge, an mPOS system crafted to boost customer satisfaction and optimize workflows. Impress your shoppers with personalized clienteling and endless aisle capabilities. Equip sales associates with a comprehensive view of each customer, empowering them with tools to foster relationships and elevate sales performance. The endless aisle feature provides seamless access to omnichannel inventory, helping to capture more sales opportunities. Enable associates to maximize their selling potential through mobile virtual selling tools. Utilize text, email, and chat to facilitate personal shopping experiences and encourage online purchases. Incorporate essential product features directly into the mobile POS to assist in closing sales effectively. Additionally, streamline order management and fulfillment for associates, whether it involves BOPIS (buy online, pick up in-store), curbside pickup, or home delivery, ensuring a smooth and efficient shopping experience for all customers. With these capabilities, Concierge positions your retail business for success in an increasingly competitive market.
Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Aptos Retail Cloud
Yes
IBM Cloud
Yes
JRNI
No
Oracle Cloud Infrastructure
Yes
SAP Analytics Cloud
No
SAP Cloud Platform
Yes
VisualTouch
Yes
Integrations
Salesforce
Yes
Aptos Retail Cloud
No
IBM Cloud
No
JRNI
Yes
Oracle Cloud Infrastructure
No
SAP Analytics Cloud
Yes
SAP Cloud Platform
No
VisualTouch
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mad Mobile
Founded
2010
Country
United States
Website
www.madmobile.com
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
Yes
Data Collection
Yes
Inspection
Yes
Pricing / Placement Optimization
Yes
Product Education
Yes
Product Promotion Strategy
Yes
Retail Site Audit
Yes
Workforce Management
Yes