Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience the leading mobile point of sale solution in retail. Transform your retail operations with Concierge, an mPOS system crafted to boost customer satisfaction and optimize workflows. Impress your shoppers with personalized clienteling and endless aisle capabilities. Equip sales associates with a comprehensive view of each customer, empowering them with tools to foster relationships and elevate sales performance. The endless aisle feature provides seamless access to omnichannel inventory, helping to capture more sales opportunities. Enable associates to maximize their selling potential through mobile virtual selling tools. Utilize text, email, and chat to facilitate personal shopping experiences and encourage online purchases. Incorporate essential product features directly into the mobile POS to assist in closing sales effectively. Additionally, streamline order management and fulfillment for associates, whether it involves BOPIS (buy online, pick up in-store), curbside pickup, or home delivery, ensuring a smooth and efficient shopping experience for all customers. With these capabilities, Concierge positions your retail business for success in an increasingly competitive market.
Description
The retail sector is rapidly evolving from B2B to B2C and even B2B2C, as businesses strive to keep up with a landscape where almost every purchase is influenced by digital interactions; in this environment, having the agility to adapt can mean the difference between success and failure. With the integration of physical and digital shopping experiences now a reality, retailers must be equipped to sell, engage, and fulfill across various platforms without limitations. Manhattan Active® Omni stands out by providing a cohesive solution for sales, engagement, and fulfillment through a single cloud-native application, offering the necessary flexibility and scalability to effectively meet the demands of omnichannel customer interactions. Developed in the cloud, Manhattan Active Omni includes a comprehensive suite of order management, inventory, fulfillment, customer engagement, and point of sale capabilities, ensuring that it remains up-to-date and highly adaptable. This innovative platform not only streamlines operations but also empowers retailers to enhance their customer service and drive profitability in an increasingly competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Aptos Retail Cloud
Yes
Cleo Integration Cloud
No
FreightExchange
No
IBM Cloud
Yes
Manhattan Active Point of Sale
No
Oracle Cloud Infrastructure
Yes
Powerfleet
No
Rayven
No
SAP Cloud Platform
Yes
Salesforce
Yes
Integrations
Aptos Retail Cloud
No
Cleo Integration Cloud
Yes
FreightExchange
Yes
IBM Cloud
No
Manhattan Active Point of Sale
Yes
Oracle Cloud Infrastructure
No
Powerfleet
Yes
Rayven
Yes
SAP Cloud Platform
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mad Mobile
Founded
2010
Country
United States
Website
www.madmobile.com
Vendor Details
Company Name
Manhattan Associates
Founded
1990
Country
United States
Website
www.manh.com/active/omni
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No
Product Features
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No