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Description
The CAFM property and estate management software system serves as a sophisticated web-based solution for management tasks. With its mobile application, Concerto facilitates the seamless collection of data in a user-friendly way, accessible from any location at any time. Tailored configurations are developed to meet the specific needs of each client’s organization. Being built on a database framework, it can easily connect with associated sites, documents, equipment, and asset registries. Users benefit from a customizable web portal dashboard that provides a concise overview of ongoing and pending tasks, financial details, and any other pertinent information necessary for their roles. Additionally, automated email notifications keep operatives, clients, and contractors informed with timely updates throughout the process. The Facilities Management CAFM helpdesk offers a wealth of adaptable features, ensuring a high-quality, efficient, and responsive service for all users involved. This flexibility in functionality makes it an essential tool for modern property management.
Description
Reflexion CAFM serves as a robust platform for managing facilities and maintenance, allowing organizations to oversee assets, maintenance tasks, service requests, and field personnel seamlessly from a unified system.
This platform enhances efficiency by automating both reactive maintenance and planned preventive maintenance processes, streamlining the creation, scheduling, tracking, and completion of work orders. Additionally, it features a centralized asset register that includes lifecycle data, service history, and financial analytics aimed at optimizing asset performance and increasing their lifespan.
With a dedicated help desk, Reflexion manages service requests across various channels, equipped with automated monitoring of service level agreements, escalation processes, and timely notifications. The inclusion of a mobile application with offline functionality empowers technicians to access work orders, document site conditions with photos, update their progress, and finalize tasks directly on location.
Furthermore, the platform offers real-time dashboards and reporting tools that enhance operational transparency and provide valuable insights, ultimately facilitating more informed decision-making for organizations. This comprehensive approach ensures that all aspects of facility and maintenance management are effectively integrated, supporting overall operational excellence.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50000
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Concerto Support Services
Founded
2004
Country
United Kingdom
Website
www.concerto.co.uk
Vendor Details
Company Name
Lattice Software Solutions LLC
Founded
1994
Country
United Arab Emirates
Website
latticegulf.com
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
Yes
Schools
Yes
Space Planning
Yes
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
Yes
Inspection Management
Yes
Inventory Control
No
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
Yes
Schools
Yes
Space Planning
Yes
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
