Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Complyr gives teams across all sectors dedicated complaint management software to record cases, assign work and maintain oversight. It replaces spreadsheets and shared inboxes with a structured record of evidence, documents, notes, actions and decisions.
Users can fully configure complaint stages, statuses and flags to fit their process, track deadlines and review progress through dashboards and audit logs. Role-based access helps protect case information.
Professional and Enterprise plans add a secure case portal for approved external parties, public case capture forms, document templates and custom reporting. Enterprise includes advanced workflow logic, custom dashboards, scheduled reports, custom integrations and historic data import.
Complyr also offers subject access request (SAR/DSAR) case management for data protection teams. Its financial services solution supports FCA DISP complaint processes and Consumer Duty oversight.
Description
PowerPRA is a software solution designed for Windows that facilitates the management of clients, cases, administrative workflows, and associated documents.
It offers features such as maintaining customer and contact information, creating and categorizing cases, attaching documents, managing protocols, tracking deadlines, scheduling appointments, processing payments, calculating costs, and keeping notes along with an activity log. Users are able to efficiently search through records, apply filters, produce reports, import or export data, and handle repetitive administrative tasks with ease.
Additionally, PowerPRA incorporates user roles, defines access permissions, maintains activity logs, secures passwords through encryption, and provides backup functionality. The application allows multiple computers to access the same database over a local network, with the option to utilize a remote MySQL database for enhanced flexibility.
This software is ideal for various professional settings, including law firms, service organizations, associations, and patronage offices. To give potential users an opportunity to evaluate its capabilities, a free demo is offered, alongside options for both annual and perpetual licensing. With its comprehensive features, PowerPRA helps streamline operations and improve efficiency in managing client-related tasks.
API Access
Has API
Yes
API Access
Has API
No
Integrations
LabVIEW
No
MySQL
No
Pricing Details
£147/mth /3 users/Starter Plan
Starter Plan: £49 /mth, billed annually, or £57/mth, billed monthly - min 3 users
Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users
Enterprise Plan: contact Complyr
Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users
Enterprise Plan: contact Complyr
Free Trial
No
Free Version
No
Pricing Details
€50 / year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Complyr
Founded
2023
Country
United Kingdom
Website
www.complyr.co.uk
Vendor Details
Company Name
Powerwolf Software Solutions
Founded
2006
Country
Italy
Website
www.powerwolf.it/PowerPRA.htm
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
No
Forms Management
Yes
Issue Tracking
Yes
Quality Assurance Management
No
Routing
No
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
Yes
Task Management
Yes
Territory Management
No