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Description

Natively built and operated on the Salesforce platform, QHSE is the fastest growing Enterprise Quality, Health and Safety Management System. Unified QHSE solutions combine EQMS with EHS to help customers of all sizes deliver high quality products and services in a safe and sustainable manner. They reduce risk, inefficiencies, and inefficiencies, while protecting their customers, employees, and brand.

Description

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

API Access

Has API No

API Access

Has API No

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes

BambooHR No

Box No

Coevera No

ConverSense No

Google Calendar No

Google Contacts No

Grow No

HubSpot CRM No

Jira No

Show More Integrations

Explore All 7 Integrations

Integrations

Salesforce Yes

BambooHR Yes

Box Yes

Coevera Yes

ConverSense Yes

Google Calendar Yes

Google Contacts Yes

Grow Yes

HubSpot CRM Yes

Jira Yes

Show More Integrations

Explore All 166 Integrations

Pricing Details

$30 per user per month

Free Trial No

Free Version No

Pricing Details

$19/agent/month

Starter: $19/agent/month
Growth: $49/agent/month
Pro: $99/agent/month

Free Trial Yes

Free Version No

Deployment

Web-Based Yes

On-Premises No

iPhone App Yes

iPad App Yes

Android App Yes

Windows Yes

Mac Yes

Linux Yes

Chromebook No

Deployment

Web-Based Yes

On-Premises No

iPhone App No

iPad App No

Android App No

Windows No

Mac No

Linux No

Chromebook No

Customer Support

Business Hours Yes

Live Rep (24/7) Yes

Online Support Yes

Customer Support

Business Hours Yes

Live Rep (24/7) Yes

Online Support Yes

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person Yes

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person Yes

Vendor Details

Company Name

ComplianceQuest

Founded

2013

Country

United States

Website

www.compliancequest.com

Vendor Details

Company Name

Freshworks

Founded

2010

Country

United States

Website

freshservice.com

Product Features

Audit

Alerts / Notifications No

Audit Planning No

Compliance Management No

Dashboard No

Exceptions Management No

Forms Management No

Issue Management No

Mobile Access No

Multi-Year Planning No

Risk Assessment No

Workflow Management No

CAPA

Audit Management No

CAPA Planning No

Change Management No

Complaint Management No

Incident Management No

Nonconformance Tracking No

Quality Control No

Risk Management No

Root Cause Analysis No

Training Management No

Change Management

Approval Workflow No

Audit Trail No

Automated Notifications No

Change Calendar No

Change Planning No

Compliance Management No

Prioritization No

Release Management No

Task Management No

Tracking & Reporting No

Training Management No

Chemical

Certificates of Analysis No

Chemical Process Simulation No

Computer-Assisted Structure Elucidation (CASE) No

ISO Management No

Inventory Management No

Particle Tracking No

Reporting & Statistics No

Samples Tracking No

Traceability No

Uncertainty Analysis No

Complaint Management

Case Management Yes

Complaint Classification Yes

Corrective Actions (CAPA) Yes

Customer Complaint Tracking Yes

Feedback Management Yes

Forms Management Yes

Issue Tracking Yes

Quality Assurance Management Yes

Routing Yes

Self Service Portal Yes

Social Media Monitoring Yes

Survey Management Yes

Compliance

Archiving & Retention No

Artificial Intelligence (AI) No

Audit Management No

Compliance Tracking No

Controls Testing No

Environmental Compliance No

FDA Compliance No

HIPAA Compliance No

ISO Compliance No

Incident Management No

OSHA Compliance No

Risk Management No

Sarbanes-Oxley Compliance No

Surveys & Feedback No

Version Control No

Workflow / Process Automation No

Construction Safety

Document Control

Archiving & Retention Yes

Automated Routing Yes

Change Management Yes

Compliance Management Yes

Electronic Signature Yes

Escalation Management Yes

Periodic Review Yes

Version Control Yes

EHS Management

Audit Management No

Corrective / Preventive Actions No

Environmental Management No

Environmental Risk Assessment No

Forms Management No

Incident Management No

Industrial Safety Management No

Injury Reporting No

Inspection Management No

MSDS No

OSHA Recordkeeping No

Occupational Health Management No

Safety Risk Assessment No

Training Management No

Waste Management No

Environmental

Air Management No

Auditing No

Compliance Management No

Document Management No

Emissions Inventory No

Hazardous Materials Control No

Sustainability Management No

Training Management No

Waste Management No

Water Management No

ESG

Activity Dashboard No

Analytics/Reporting No

Audit Management No

Benchmarking No

Compliance Management No

Data Visualization No

Document Management No

Performance Metrics No

Risk Assessment No

Integrated Risk Management

Audit Management No

Compliance Management No

Dashboard No

Disaster Recovery No

IT Risk Management No

Incident Management No

Operational Risk Management No

Risk Assessment No

Safety Management No

Vendor Management No

Cost Tracking No

Design Management No

Document Management No

Product Data Management No

Project Management No

Requirements Management No

Supplier Management No

Quality Management

Audit Management Yes

Complaint Management Yes

Compliance Management Yes

Corrective and Preventive Actions (CAPA) Yes

Defect Tracking Yes

Document Control Yes

Equipment Management Yes

ISO Standards Management Yes

Maintenance Management Yes

Risk Management Yes

Supplier Quality Control Yes

Training Management Yes

Regulatory Reporting

Risk Management

Alerts/Notifications No

Auditing No

Business Process Control No

Compliance Management No

Corrective Actions (CAPA) No

Dashboard No

Exceptions Management No

IT Risk Management No

Internal Controls Management No

Legal Risk Management No

Mobile Access No

Operational Risk Management No

Predictive Analytics No

Reputation Risk Management No

Response Management No

Risk Assessment No

Safety Management

Audit Management Yes

Corrective / Preventive Actions Yes

Incident Management Yes

Injury Reporting Yes

Inspection Management Yes

OSHA Recordkeeping Yes

Safety Risk Assessment Yes

Training Management Yes

Standard Operating Procedure (SOP)

Sustainability

Audit Management No

Benchmarking No

Compliance Management No

Corrective Actions (CAPA) No

Emissions Management No

Employee Training No

Energy Management No

Incident Management No

KPIs No

Performance Metrics No

Stakeholder Engagement No

Supplier Management No

Waste Management No

Waste Management

Billing & Invoicing No

Customer Accounts No

Customer Database No

Equipment Tracking No

Inventory Management No

Routing No

Scheduling No

Waste Disposal No

Work Order Management No

Product Features

AI Service Management (AISM)

Asset Tracking

Activity Tracking Yes

Audit Trails Yes

Barcoding / RFID Yes

Checkout / Check-In No

Depreciation Tracking Yes

Disposal Tracking Yes

Inventory Management Yes

Location Tracking No

QR Codes Yes

Reservations No

Service History Yes

Change Management

Approval Workflow Yes

Audit Trail Yes

Automated Notifications No

Change Calendar Yes

Change Planning Yes

Compliance Management Yes

Prioritization Yes

Release Management Yes

Task Management Yes

Tracking & Reporting No

Training Management No

Cloud Management

Access Control No

Billing & Provisioning No

Capacity Analytics No

Cost Management No

Demand Monitoring No

Multi-Cloud Management No

Performance Analytics No

SLA Management No

Supply Monitoring No

Workflow Approval No

CMDB

Change Management Yes

Configuration Management Yes

Data Visualization Yes

Device Auto Discovery Yes

IT Asset Management Yes

Impact Management No

License Management Yes

Performance Management No

Relationship Mapping Yes

Complaint Management

Case Management Yes

Complaint Classification Yes

Corrective Actions (CAPA) Yes

Customer Complaint Tracking Yes

Feedback Management Yes

Forms Management Yes

Issue Tracking Yes

Quality Assurance Management No

Routing Yes

Self Service Portal Yes

Social Media Monitoring No

Survey Management Yes

Contract Management

Buy Side (Suppliers) Yes

Completion Tracking Yes

Compliance Tracking No

Contract Lifecycle Management Yes

Electronic Signature Yes

Full Text Search No

Government Contracts No

Pre-built Templates Yes

Sell Side (Customers) Yes

Specialty Contracts No

Version Control No

Workflow Management Yes

Help Desk

Alerts / Escalation Yes

Automated Routing Yes

Community Forums No

Customizable Branding Yes

Document Storage Yes

Email Integration Yes

IT Asset Management Yes

Incident Management Yes

Interaction Tracking Yes

Knowledge Base Yes

Known Issue Management Yes

Live Chat Yes

Multi-Channel Communication Yes

Multiple Brands / Products Yes

Network Monitoring Yes

Real-time Chat Yes

Self Service Portal Yes

Service Level Agreement (SLA) Management Yes

Ticket Management Yes

Incident Management

Audit Trail Yes

Corrective Actions (CAPA) Yes

Disaster Recovery No

IT Incident Management Yes

Incident Reporting Yes

OSHA Compliance Yes

Root-Cause Diagnosis Yes

Safety Management Yes

Task Management Yes

Ticket Management Yes

Issue Tracking

Assignment Management Yes

Dashboard Yes

Escalation Management Yes

Issue Auditing Yes

Issue Scheduling Yes

Knowledge Base Yes

Project Management Yes

Recurring Issues Yes

Scheduling Yes

Task Management Yes

IT Asset Management

Asset Tracking Yes

Audit Management Yes

Compliance Management Yes

Configuration Management Yes

Contract/License Management Yes

Cost Tracking Yes

Depreciation Management Yes

IT Service Management Yes

Inventory Management Yes

Maintenance Management Yes

Procurement Management Yes

Requisition Management Yes

Supplier Management Yes

IT Documentation

IT Management

Capacity Monitoring No

Compliance Management Yes

Event Logs No

Hardware Inventory Yes

IT Budgeting No

License Management Yes

Patch Management No

Remote Access No

Scheduling Yes

Software Inventory Yes

User Activity Monitoring Yes

IT Project Management

Bug Tracking Yes

Issue Management Yes

Milestone Tracking No

Percent-Complete Tracking Yes

Portfolio Management No

Prioritization Yes

Product Roadmapping Yes

Requirements Management Yes

Resource Management No

Status Tracking Yes

Supports Agile Yes

Supports Scrum Yes

Task Management Yes

Testing / QA Management Yes

Time & Expense Tracking Yes

IT Service

Contract Management Yes

IT Asset Management Yes

Incident Management Yes

Knowledge Management Yes

Release Management Yes

Self Service Portal Yes

Service Catalog Yes

Service Reporting Yes

Ticket Management Yes

ITSM

Asset Tracking Yes

Availability Management No

Change Management Yes

Configuration Management Yes

Contract/License Management Yes

Dashboard Yes

Incident Management Yes

Problem Management Yes

Project Management Yes

Release & Deployment Management Yes

Self Service Portal Yes

SaaS Management

License Management No

Onboarding No

Renewal Management No

SaaS Operations Management No

Shadow IT Detection No

Spend Management No

Subscription Management No

Usage Tracking / Analytics No

Vendor Management No

Service Desk

CMDB Yes

Change Management Yes

IT Asset Management Yes

Incident Management Yes

Knowledge Base Yes

Mobile Access Yes

Procurement Management Yes

Remote Control Yes

SLA Management Yes

Self Service Portal Yes

Alternatives

QEdge

Sarjen Systems Pvt Ltd

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Compare ComplianceQuest vs. Freshservice

Average Ratings 0 Ratings

Average Ratings 2,139 Ratings

Description

Description

API Access

API Access

Screenshots View All

Screenshots View All

Integrations

Integrations

Pricing Details

Pricing Details

Deployment

Deployment

Customer Support

Customer Support

Types of Training

Types of Training

Vendor Details

Company Name

Founded

Country

Website

Vendor Details

Company Name

Founded

Country

Website

Product Features

Product Features

Alternatives

Alternatives

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