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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Employee File Management encompasses essential details about each staff member, including their address, phone numbers, job title, and manager identification. There is no restriction on the number of employee files that can be entered, allowing for comprehensive management of all personnel information. Additionally, the system oversees Employee Training and Certifications, monitoring expiration dates to ensure compliance and skill retention. Notifications via CSP Plus are sent ahead of time, prompting retraining before any certification lapses. You can also upload relevant Supporting Files to maintain thorough records. In the case of incidents or infractions, which typically imply fault, generating an incident report in CSP Plus will automatically create a disciplinary record for any employees involved. Employees who possess a subscription and a login are empowered to initiate a Work Order, with the added option to create a custom PRE-Fix for their orders. Users can input the necessary parts and supplies needed for task completion, and the system will notify the appropriate Employee via email regarding the new Work Order. Furthermore, should an issue arise during an Inspection, the Manager has the capability to initiate a new Work Order directly from the inspection findings, thereby streamlining the resolution process. This system ensures efficient communication and organization for all employee-related tasks and incidents.

Description

Your employees will spend less time searching for tickets or calling customers, and have more time to do the actual job. This improves your workflow and increases the number of screens or lawnmowers you can repair. Imagine being able do more repairs with fewer employees. Your store's services and parts are laid out like a modern point-of-sale system. Service techs can simply click (or tap) on the services and parts to add them into the order. Everything is already pre-configured. You don't have to enter make and model. All that work is done automatically by us. Automated email means fewer phone calls and quicker communication. The customer is notified by email when the order has been processed. One of our customers called to tell us that their best tech had just died. To make more money, the tech switched to the automotive industry, where they pay based upon performance. STIHL recommends that technicians be tracked in efficiency and compensated based on how they perform.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$49.88 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CSP Web-Based Management

Founded

2008

Country

Canada

Website

www.compliancesolutionsplus.com

Vendor Details

Company Name

RepairStorm

Founded

2008

Country

United States

Website

www.repairstorm.com

Product Features

Fleet Management

Dispatch Management No 
Employee Management Yes 
Fuel Management No 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing No 
Tire Management Yes 
VIN Lookup Yes 
Work Order Management Yes 

Product Features

Auto Repair

Billing & Invoicing No 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

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