Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Employee File Management encompasses essential details about each staff member, including their address, phone numbers, job title, and manager identification. There is no restriction on the number of employee files that can be entered, allowing for comprehensive management of all personnel information. Additionally, the system oversees Employee Training and Certifications, monitoring expiration dates to ensure compliance and skill retention. Notifications via CSP Plus are sent ahead of time, prompting retraining before any certification lapses. You can also upload relevant Supporting Files to maintain thorough records. In the case of incidents or infractions, which typically imply fault, generating an incident report in CSP Plus will automatically create a disciplinary record for any employees involved. Employees who possess a subscription and a login are empowered to initiate a Work Order, with the added option to create a custom PRE-Fix for their orders. Users can input the necessary parts and supplies needed for task completion, and the system will notify the appropriate Employee via email regarding the new Work Order. Furthermore, should an issue arise during an Inspection, the Manager has the capability to initiate a new Work Order directly from the inspection findings, thereby streamlining the resolution process. This system ensures efficient communication and organization for all employee-related tasks and incidents.
Description
Your employees will spend less time searching for tickets or calling customers, and have more time to do the actual job. This improves your workflow and increases the number of screens or lawnmowers you can repair. Imagine being able do more repairs with fewer employees. Your store's services and parts are laid out like a modern point-of-sale system. Service techs can simply click (or tap) on the services and parts to add them into the order. Everything is already pre-configured. You don't have to enter make and model. All that work is done automatically by us. Automated email means fewer phone calls and quicker communication. The customer is notified by email when the order has been processed. One of our customers called to tell us that their best tech had just died. To make more money, the tech switched to the automotive industry, where they pay based upon performance. STIHL recommends that technicians be tracked in efficiency and compensated based on how they perform.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$49.88 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CSP Web-Based Management
Founded
2008
Country
Canada
Website
www.compliancesolutionsplus.com
Vendor Details
Company Name
RepairStorm
Founded
2008
Country
United States
Website
www.repairstorm.com
Product Features
Fleet Management
Dispatch Management
No
Employee Management
Yes
Fuel Management
No
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Mileage Tracking
Yes
Motor Pool
No
Routing
No
Tire Management
Yes
VIN Lookup
Yes
Work Order Management
Yes
Product Features
Auto Repair
Billing & Invoicing
No
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes