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Description
onPeak's unique hotel reservation platform, Compass™, is crafted with insights gathered from customers, clients, and leaders in the event sector to provide an unparalleled booking experience. Participants in events can effortlessly make and manage both individual reservations and room blocks, while features like cloud-based reporting and real-time inventory tracking allow for informed, data-driven choices that can enhance the overall success of your event. This reservation system prioritizes efficiency, enabling users to receive the information necessary for hotel bookings with fewer clicks and page views compared to other booking engines. Guests can conveniently filter available accommodations by price, distance, amenities, or star rating, ensuring quick and efficient reservations, whether they are at home or on the move. With this streamlined process, your participants can easily secure the rooms they require! Additionally, group managers can appreciate a hassle-free reservation experience, regardless of whether they are booking for a small gathering or a larger group of 200.
Description
Guests are thrilled by high-quality amenities during their hotel stays. To enhance the overall experience, hotels provide a plethora of additional services alongside accommodations, which can include dining options, fitness centers, water sports, cycling, and swimming facilities. The demand for these services often hinges on the volume of guest bookings. In the absence of an effective amenity reservation management system, hotels may face issues like overcrowding, confusion, and ultimately a decline in guest satisfaction. SmartHotel addresses these challenges by optimizing the amenity booking process, which in turn fosters favorable reviews from patrons. This hotel management software solution allows you to introduce new services, notify guests about upcoming events, maintain communication with them, gather their feedback, and much more. Additionally, it has the capability to automate essential booking management functions. The SmartHotel app serves as a comprehensive resource for guests, enabling them to check service availability and learn about amenities. Moreover, guests can conveniently browse and reserve amenities directly from their smartphones, enhancing their overall experience at the hotel. This seamless integration of technology not only improves operational efficiency but also ensures that guests feel valued and informed throughout their stay.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
onPeak
Founded
1984
Country
United States
Website
www.onpeak.com
Vendor Details
Company Name
SmartPoint Technologies
Country
India
Website
www.smartpointtech.com/smart-hotel-management-software/
Product Features
Reservations
Activities Booking
Yes
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
Yes
Third Party Booking
No
