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Description

Commusoft: The Unified Job Management Operating System Commusoft is an all-in-one job management operating system architected for residential and commercial trade contractors. Our platform serves as the central hub for your entire operation, streamlining the transition from lead to invoice through intelligent automation and data-driven insights. Built for Residential & Commercial Scale Commusoft provides the infrastructure to scale both high-volume residential work and high-stakes commercial maintenance. For residential teams, the platform automates the customer journey with self-service booking, professional digital proposals, and automated communications. For commercial contractors, Commusoft delivers advanced asset management. Track equipment across various sites, managing service histories, warranties, and strict SLA compliance to ensure your commercial division remains profitable and contractually compliant. Key System Pillars: Dynamic Dispatching: Align technician skill sets with job requirements and real-time locations to reduce travel time. Granular Financial Visibility: Track labor and material costs in real-time to protect margins on every project. Field-First Mobile Tech: An offline-capable app empowers technicians to complete compliance forms and capture photos without a connection. Business Integrations: Synchronize your operations with accounting suites including QuickBooks, Xero, Sage, and Stripe. Commusoft replaces fragmented processes with a single, intelligent workflow designed to increase efficiency and drive sustainable growth.

Description

Enhance efficiency, increase profits, and accelerate growth with GlobalEdge, the leading enterprise resource planning (ERP) solution specifically designed for field service industries such as commercial food equipment maintenance, HVAC, and petroleum services. By utilizing a unified platform, you can improve customer management and service through features like service agreement tracking, scheduling, billing, purchasing, and accounting, all in one place. The system's adaptable and customizable views empower dispatchers and various departments to oversee the information related to jobs, different job types, or the schedule for the day, week, or month. From a single, centralized interface, users can effortlessly organize recurring services from one work order and instantly dispatch tasks to all divisions of the business, ensuring that technicians in the field receive real-time updates. With GlobalEdge, you not only streamline your operations but also elevate the level of service you provide to your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Dropbox Yes 
Elyos Yes 
FreeAgent Yes 
Google Calendar Yes 
Longview Tax No 
Mailchimp Yes 
Microsoft 365 No 
Microsoft Outlook Yes 
QuickBooks Online Advanced Yes 
Sage Accounting Yes 
Stripe Yes 
SumUp Yes 
Xero Yes 
Zapier Yes 

Integrations

QuickBooks Online Yes 
Dropbox No 
Elyos No 
FreeAgent No 
Google Calendar No 
Longview Tax Yes 
Mailchimp No 
Microsoft 365 Yes 
Microsoft Outlook No 
QuickBooks Online Advanced No 
Sage Accounting No 
Stripe No 
SumUp No 
Xero No 
Zapier No 

Pricing Details

- All-in-One: Please contact us for pricing.
- Customer Journey: Please contact us for pricing.
- Field Automation: Please contact us for pricing.
- Enterprise: Please contact us for pricing.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Commusoft

Founded

2006

Country

United States

Website

www.commusoft.com

Vendor Details

Company Name

Davisware

Founded

1988

Country

United States

Website

www.davisware.com/field-service-management-software-globaledge/

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management Yes 
Location Tracking Yes 
QR Codes No 
Reservations No 
Service History Yes 

Building Maintenance

Asset Tracking Yes 
Commercial Properties Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Management Yes 
Job Costing Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties Yes 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

Contractor Management

Contractor Database No 
Insurance Tracking No 
License Tracking No 
Permit Tracking No 
Skills & Competencies Yes 
Task Management Yes 
Work Hour Tracking Yes 

Electrical Contractor

Billing & Invoicing Yes 
Commercial / Industrial Yes 
Contract Management Yes 
Customer Database Yes 
Electronic Signature Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Time Tracking Yes 
Work Order Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Handyman

Billing & Invoicing Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Payments Yes 
Payment Processing Yes 
Quotes / Estimates Yes 
Time Tracking Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management No 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance No 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management Yes 
Job Costing Yes 
Logistics Management No 
Maintenance Management Yes 
Material Management Yes 
Project Management No 
Resource Management No 
Scheduling Yes 
Work Order Management Yes 

Pest Control

Billing & Invoicing Yes 
Customer Service History Yes 
Dispatch Management Yes 
Fleet Management Yes 
Inventory Control Yes 
Mobile Access Yes 
Pest Activity Tracking No 
Pesticide Usage Tracking No 
Property Layouts No 
Quotes / Estimates Yes 
Scheduling Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Pool Service

Billing & Invoicing Yes 
Chemical Readings No 
Customer Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

Preventive Maintenance

Condition Monitoring No 
Inspection Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Predictive Maintenance No 
Purchasing Yes 
Reminders Yes 
To-Do List No 
Vendor Management Yes 
Work Order Management Yes 

Roofing

Aerial Measurement No 
Billing & Invoicing Yes 
Checklists & Inspections Yes 
Commercial / Industrial Yes 
Dispatch Management Yes 
Lead Management No 
Photo Capture Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Security System Installer

Billing & Invoicing Yes 
Customer Management Yes 
Document Imaging No 
Inventory Management Yes 
Job Costing Yes 
Lead Management No 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management No 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access No 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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