Average Ratings 20 Ratings
Average Ratings 2 Ratings
Description
Community is a trusted conversational marketing channel that connects Leaders--entrepreneurs, small businesses, media companies, and brands--to their Members, all via SMS text messaging.
Community has witnessed more than 3 billion text exchanges between its Leaders, and their Members. Clickthrough rates were 59% and 95% respectively.
Texting with your audience can translate into action, impact and brand loyalty. Why? Why?
You can send anything you can in a text message through Community. You can share photos, videos and audio notes. You can segment by age, location, interests, and many other features.
Learn why thousands of entrepreneurs, small businesses, artists, and brands use Community for texting with their audience. Get your number now.
Description
Consumers prefer genuine interactions over impersonal marketing messages. Emotive empowers eCommerce brands to build personalized connections with their customers through conversational texting, making it the first and only platform dedicated to human-to-human marketing. Shoppers are not interested in automated marketing; instead, they seek real salespeople who can assist them in discovering the ideal products. Our dedicated team engages with your website leads via text, focusing on boosting both conversions and customer trust. People desire communication with other people, steering clear of bots and generic marketing efforts. Once you establish campaigns, our human-verified AI efficiently handles the rest. The key to our success lies in combining real human agents with AI capabilities. Our unique technology equips sales representatives to promptly respond to inquiries, present special offers, and accelerate conversion rates. Additionally, you can monitor sales and extract data from various eCommerce platforms like Shopify, Magento, and BigCommerce. Conversations can easily be directed to your customer service platforms, such as Zendesk, Gorgias, or Slack, ensuring seamless communication. This innovative approach not only enhances customer experience but also drives business growth in a rapidly evolving digital landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Klaviyo
Yes
Mailchimp
Yes
Shopify
Yes
Zapier
Yes
Axis LMS
No
Canopy
No
ChatGPT
Yes
Gorgias
No
Help Scout
No
HubSpot Customer Platform
Yes
Integrations
Klaviyo
Yes
Mailchimp
Yes
Shopify
Yes
Zapier
Yes
Axis LMS
Yes
Canopy
Yes
ChatGPT
No
Gorgias
Yes
Help Scout
Yes
HubSpot Customer Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Community
Founded
2018
Country
United States
Website
community.com
Vendor Details
Company Name
Emotive
Founded
2018
Country
United States
Website
emotive.io
Product Features
Community
Content Management
No
Content Moderation
Yes
Discussions / Forums
No
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
Yes
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
Yes
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
Yes
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
Yes
Video Content
No
Influencer Marketing
CRM
No
Campaign Management
Yes
Faceted Search / Filtering
No
Influencer Discovery
No
Payment Tracking
No
ROI Tracking
No
Social Media Monitoring
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No