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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An all-in-one community management solution designed specifically for small business proprietors. It offers comprehensive management of social media followers, enables easy tracking of brand visibility, helps identify prospective leads, allows for the sharing of high-quality content, facilitates post scheduling, and provides downloadable progress reports. You can effectively generate valuable leads and initiate conversations, while also discovering new followers and nurturing enduring relationships with both potential and current customers. The platform enables you to find and share the best-curated content and tweets with your audience, while shared links promote your profile and business website for increased visibility. It allows you to schedule your posts for optimal timing across Twitter, Facebook, and LinkedIn at once, while also tracking the engagement rates of your published content. Additionally, you can access competitor analysis, which includes their followers, statistics, and influential figures in your industry. All gathered data is meticulously saved and indexed, resulting in robust, shareable, and downloadable analytics reports, including a website widget report. You'll be notified when someone unfollows you, and you will receive suggestions for top tweeters and influencers worth following. The tool not only enhances your social media presence but also streamlines your marketing strategies for maximum impact.

Description

When your customers talk about your brand on social platforms, remaining quiet is not an option. You require a comprehensive solution that consolidates all of your social media interactions into one accessible interface. This system should be capable of responding to messages, posts, and mentions efficiently. It should utilize Machine Agents to streamline and automate replies while also documenting interactions to maintain quality standards and regulatory compliance. Eliminate the inconvenience of navigating through multiple channels by integrating Facebook, Instagram, LINE, Twitter, Viber, WhatsApp, and others into a singular view. Empower your agents to provide a fluid, omni-channel experience across your social media utilizing storm CONTACT:SOCIAL. Engage with every communication effectively, as storm CONTACT:SOCIAL will facilitate interactions for direct messages, comments on posts, account tags, and any activity on your wall. Gain a holistic understanding of your social media footprint and enhance your customer engagement strategy. This comprehensive approach not only increases responsiveness but also strengthens your online presence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
LinkedIn
X (Twitter)

Integrations

Facebook
LinkedIn
X (Twitter)

Pricing Details

$19.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Commun.it

Founded

2010

Website

commun.it/

Vendor Details

Company Name

Content Guru

Country

United Kingdom

Website

www.contentguru.com/en-gb/products/front-office-cx/storm-contact-social/

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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