Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CommsOffice Express serves as both a single and multi-site call management solution, continuously assessing how effectively your company or organization engages with current and prospective clients. This all-encompassing business call management tool integrates seamlessly with your telephone system and delivers immediate, real-time graphical insights regarding incoming and outgoing calls within your enterprise. The Today screen offers a swift graphical overview of system activity at any moment during the day or for any chosen historical date range. Users can customize this display from a variety of available charts and apply filters to showcase only the specific information they need. With 140 standard reports, CommsOffice Express equips users with extensive data, enabling reporting based on site, department, extension, trunk, DID/DDI, account code, or even tracking how frequently a particular phone number has been dialed or called. This flexibility ensures that organizations can tailor their reporting and analytics to suit their unique operational requirements.
Description
Modern Dial Tone stands out as a reliable provider of business telephone services and equipment known for its high quality and dependability. Our offerings cater to a wide range of needs, from individual lines for small businesses to extensive solutions for large enterprises and call centers. We pride ourselves on offering one of the clearest and most straightforward telephone bills in the market, ensuring transparency for our clients. Importantly, we do not bind our customers with long-term contracts, allowing for flexibility in their service choices. The advanced technology used by Modern Dial Tone ensures a seamless user experience, even over less stable networks, backed by a comprehensive service level agreement that guarantees both uptime and call quality. Additionally, we prioritize the security of your business through stringent compliance policies, validated by third-party certifications. Our noise-canceling microphones are particularly beneficial in bustling office settings, effectively minimizing background distractions. This commitment to excellence in service and technology reflects our dedication to meeting the unique needs of every client.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CommSoft Software Solutions
Website
commsoftrms.com/commsoffice-express/
Vendor Details
Company Name
Modern Dial Tone
Country
United States
Website
moderndialtone.com
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No