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Description
Achieve total transparency regarding engagement in digital platforms. Act decisively to provide tailored and genuine interactions throughout the complete customer experience. Equip and inform your developers. Enhance your team's effectiveness through the use of workflows and analytics. Transform digital engagement into a successful sales pipeline. Currently, your sales representatives only capture 5% of the time available to prospects during their journey. The community serves as a crucial space for decision-making. It's the environment where potential customers find your solution, where users seek answers for their assessments, and where critical buying choices are made. Common Room integrates engagement from these digital platforms, product usage, and customer information to offer insightful analytics and automated interactions that drive success throughout the entire customer journey. Leverage digital engagement as a vital component of your customer growth strategy. By merging community, product, and customer data, you can reveal valuable insights and take informed actions, ultimately enhancing your business outcomes. This interconnected approach will enable you to foster deeper relationships and enhance customer loyalty.
Description
The FICO® Identity Resolution Engine meticulously examines diverse and isolated data repositories to reveal connections among individuals, locations, and incidents that may suggest fraudulent activities and money laundering. Its advanced fuzzy matching algorithms significantly improve detection capabilities, while graph analytics provide real-time visualization of relationships between accounts, applicable both before and after transactions are recorded. By leveraging various data points within an application, it can associate them with other apps and accounts, even when they are indirectly connected. Continuous analysis of accounts is automated based on their risk assessment, allowing for the discovery of connections that may only become evident after transactions occur. Furthermore, it proactively identifies and ranks organized fraud and criminal behavior through relationship-focused predictive analytics. The system is capable of conducting federated searches on unrefined data and executing complex link analysis, employing advanced querying tools alongside visual link charts to enhance understanding of the data landscape. In this way, the FICO® Identity Resolution Engine not only aids in detection but also supports ongoing investigations into fraudulent activities.
API Access
Has API
API Access
Has API
Integrations
Census
GitHub
Hightouch
HubSpot CRM
HubSpot Customer Platform
Indent
Intercom
Khoros
LinkedIn
Medium
Integrations
Census
GitHub
Hightouch
HubSpot CRM
HubSpot Customer Platform
Indent
Intercom
Khoros
LinkedIn
Medium
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Common Room
Country
United States
Website
www.commonroom.io
Vendor Details
Company Name
FICO
Founded
1956
Country
United States
Website
www.fico.com/en/products/fico-identity-resolution-engine
Product Features
Revenue Intelligence
Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions