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Description

Historically, businesses avoided the spotlight to safeguard their reputation. However, in today's marketplace, where many offerings are indistinguishable from one another, your reputation is paramount. Commetric Media Monitoring empowers you to take control of your story and mitigate reputation risks effectively. Our service provides real-time monitoring throughout all phases of a crisis, equipping you with the necessary preparedness to defend your brand's image. We analyze your competitors, offering fresh insights that can enhance your public relations strategies across diverse markets and regions. Furthermore, we keep you informed about the evolving landscape of your industry by tracking essential stakeholders such as regulatory agencies, influencers, vendors, and customers. As the challenge of media relations intensifies, we also monitor trending narratives across various publications, enabling you to craft compelling stories that capture the attention of key journalists and media organizations. This proactive approach not only positions your brand favorably but also fosters a deeper connection with your audience.

Description

We offer a range of services including Customer Service and Online Reputation Management, Crisis Management where we assist in analyzing brand-related crises, and Competition Tracking to help brands evaluate their competitors by identifying the most and least engaging posts. Additionally, we provide Social CRM and Campaign Analysis, which includes various analytical charts to assess the brand’s performance effectively, as well as Influencer Management to pinpoint key influencers and the most valuable users within their audience. Our comprehensive approach ensures that brands not only understand their market position but also enhance their overall engagement strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Commetric

Founded

2005

Country

United Kingdom

Website

commetric.com/expertise/media-monitoring/

Vendor Details

Company Name

QuickMetrix

Founded

2015

Country

India

Website

quickmetrix.com

Product Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

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