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Description
Comm'ant serves as a comprehensive BPM and QHSE management solution available in SaaS, Cloud, or On-Prem configurations. The Comm'ant Process & Forms module facilitates seamless integrated process management, quality assurance, and ongoing improvements through methodologies like PDCA and DMAIC.
By enhancing collaboration, Comm'ant ensures better outcomes across people, processes, and performance.
Notable features include:
1. Structuring of process chains, modeling, input/output mapping, and thorough process documentation.
2. Mapping of process controls across various domains such as IT, HR, key performance indicators, standards, risk management, and knowledge management.
3. Secure access options including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and synchronization with Microsoft Azure Active Directory.
4. A personalized dashboard for users, offering relevant personal and job-related information through MyComm'ant.
5. Support for multiple languages and automatic translation capabilities powered by deepl.com.
6. Flexibility in management as it accommodates both single company systems and corporate multi-site management frameworks.
7. Tools for registration and case management that incorporate workflows, actions, notifications, reporting, and dashboards, all designed as no-code applications to enhance usability and accessibility.
Overall, Comm'ant empowers organizations to streamline their operations and foster a culture of continuous improvement.
Description
CommsOffice Express serves as both a single and multi-site call management solution, continuously assessing how effectively your company or organization engages with current and prospective clients. This all-encompassing business call management tool integrates seamlessly with your telephone system and delivers immediate, real-time graphical insights regarding incoming and outgoing calls within your enterprise. The Today screen offers a swift graphical overview of system activity at any moment during the day or for any chosen historical date range. Users can customize this display from a variety of available charts and apply filters to showcase only the specific information they need. With 140 standard reports, CommsOffice Express equips users with extensive data, enabling reporting based on site, department, extension, trunk, DID/DDI, account code, or even tracking how frequently a particular phone number has been dialed or called. This flexibility ensures that organizations can tailor their reporting and analytics to suit their unique operational requirements.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€210 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Comm'ant Nederland BV
Founded
1997
Country
Netherlands
Website
www.commant.com
Vendor Details
Company Name
CommSoft Software Solutions
Website
commsoftrms.com/commsoffice-express/
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log