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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Tracen Technologies, Inc. has created an advanced and all-encompassing software solution for data collection that caters to mobile surveys, field inspections, inventory oversight, workforce management, and various monitoring and evaluation initiatives. COMMANDmobile® serves as a workforce management tool designed for on-site inspections, field surveillance, mobile survey execution, field service engagements, and inventory oversight, offering numerous advantages. Its GPS tracking and mapping functionalities empower managers to assign tasks to field personnel based on their precise locations. The software allows for dispatching that takes into account the current locations and workloads of field employees, enabling effective management of technicians' work queues. This innovation eliminates the necessity for workers to visit the office to collect and submit daily work orders, as well as rendering time cards obsolete. Instead, the mobile application automatically generates accurate time cards by tracking actual locations, travel times, and the duration of project-related work, streamlining the entire process for enhanced efficiency. As a result, organizations can significantly improve productivity and oversight in their field operations.

Description

ServiceWarrior serves as a reliable solution for optimizing workforce efficiency, specifically designed for field service organizations aiming to enhance the productivity of both field technicians and administrative personnel. The platform allows technicians to access work orders instantly, manage payments, gather customer signatures, and engage in seamless communication with the office. Simultaneously, managers and office staff benefit from the ability to monitor technician locations and workflows, issue work orders, maintain compliance with DOT regulations through detailed reporting, and minimize paperwork. Compatible with any Android device, ServiceWarrior enables users to enter new customer information, generate work orders, identify the closest driver, and assign tasks to them in under a minute. Additionally, it offers various cost-saving features, such as fuel expense tracking, simplified monitoring of field employees' working hours, on-the-spot payment collection, and effective inventory management. This comprehensive tool not only streamlines operations but also improves overall service delivery for field service companies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$24.99/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tracen Technologies

Founded

2000

Country

United States

Website

tracen.com/products/

Vendor Details

Company Name

DesertMicro

Founded

1787

Country

United States

Website

www.servicewarrior.com

Product Features

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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