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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Utilizing data-driven insights, this human-centric live chat service provides your sales team with highly qualified leads. By merging the capabilities of SmartChat with the nuances of human interaction, you can enhance your website's performance significantly. SmartChat effectively categorizes your audience and scrutinizes their behavior to pinpoint valuable prospects or those at risk of leaving. Our platform engages users in immediate conversations, purposefully designed to guide them through the sales funnel towards defined conversion objectives. The leads generated are either sent directly to your team or seamlessly integrated with your existing systems, leading to an average increase in conversion rates of 32%. Over 300 brands worldwide have experienced a transformation in their live chat functionality, turning it into a powerful tool for lead generation. The combination of human engagement and intelligent targeting works to elevate your digital conversion strategies. Additionally, a tailored knowledge base ensures that your brand's tone of voice is consistently reflected, providing a customer experience that aligns perfectly with your expectations and enhances brand loyalty. This approach not only drives conversions but also fosters lasting relationships with your customers.

Description

Yomdel specializes in providing innovative conversation management solutions that operate around the clock, allowing businesses to effectively engage with potential customers and transform them into valuable leads and opportunities. Our managed live chat service consistently maintains customer satisfaction rates exceeding 95%, delivering impressive returns of up to eight times for our clients. With our seamless integration into Facebook Messenger, we empower your customers to select their preferred communication channel, enhancing their experience significantly. Additionally, our comprehensive email response services guarantee that your clients receive thorough support at any hour, reinforcing our dedication to excellent customer care. At Yomdel, we place your customer at the forefront of our mission, understanding that nurturing and servicing them is crucial for your business's growth. We are unwavering in our commitment to ensure a positive return on investment for every client, currently achieving an extraordinary aggregate performance of 18:1 ROI. By adhering to a rigorous standard of quality, we deliver world-class customer experiences that enhance your brand's reputation and overall performance, leading to long-term success. Ultimately, our goal is to foster lasting relationships between your business and its customers, laying the foundation for sustainable growth and success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
Google Analytics
Docusign
HubSoft
Keap
LeadTrax
Mailchimp
Pipedrive
Propertybase
Reapit AgencyCloud
Salesforce
WhatConverts
WhatsApp
Zoho CRM

Integrations

Facebook Messenger
Google Analytics
Docusign
HubSoft
Keap
LeadTrax
Mailchimp
Pipedrive
Propertybase
Reapit AgencyCloud
Salesforce
WhatConverts
WhatsApp
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CommVersion

Country

United States

Website

commversion.com

Vendor Details

Company Name

Yomdel

Country

United Kingdom

Website

www.yomdel.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

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