Compare CommPeak vs. Readymode vs. SkySwitch

Looking to level up your customer communication? Check out CommPeak, your all-in-one platform for effortless contact center management. We know you value software that just works, and we’ve built our suite of tools with that in mind. CommPeak gives you everything you need in one place: a powerful Predictive Dialer to keep your team busy and a flexible Cloud PBX system to handle all your calls with ease. Our platform plays nicely with over 100 CRMs, so you won't have to overhaul your existing setup. We also provide reliable global VoIP and messaging services with excellent rates, all backed by our direct connections with top-tier providers worldwide. Forget juggling different services. With CommPeak, you get a secure, scalable solution with real-time analytics to help you make smarter decisions. It's the perfect way to streamline your communications, boost productivity, and drive real business growth.

Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.

The SkySwitch white label Business SMS and Business MMS solution encompasses all the essential features necessary for providing your customer base with a single business number capable of handling both voice and text communications. With this solution, end users have the ability to send and receive messages from various extensions or standard 10-digit local and long-distance numbers. They can communicate with colleagues, clients, and departments using a professional identity, even when utilizing personal devices. Users can conveniently reply to incoming messages through a mobile app, desktop application, or via email. The platform allows for seamless messaging across different devices, such as smartphones, tablets, and computers, fostering improved collaboration by ensuring communication occurs within a unified text thread. Furthermore, users can share images, videos, and files effortlessly. Many business owners recognize the significance of SMS in acquiring leads and engaging customers, with a notable number already incorporating it into their practices. However, the majority of SMS interactions are typically conducted through a business manager's personal mobile phone, lacking proper integration with their business operations. This presents an opportunity for businesses to streamline their communication processes and enhance customer engagement through a dedicated SMS solution.