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features
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support

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Description

Social networking platforms can bring you closer to your customers. Use modern marketing tools to create new forms of online communication. It is important to understand why it is so important to track and measure customer feedback via social media. It is quite another to do so. A powerful and practical solution is essential to build a successful loyalty marketing strategy. Only then can you build relationships with your audience via online platforms. Customers receive dozens of product recommendations every day from your company. It is important to check their opinions about those offers. We make it our priority that you have all the tools you need. Comarch Social Mining allows you to monitor the opinions of your customers via social media channels.

Description

Select and emphasize the most impactful posts to narrate your brand's journey. With the growing significance of social media comes an increased risk for your brand, making it essential to integrate robust moderation features into your social media wall tool. The ability to automate moderation alongside manual content curation is vital for a thriving campaign. Highlight the top posts that should appear on your brand's social media wall, utilizing an intuitive point-and-click editor to create an engaging and interactive social media display for websites or live events. From your dashboard, you can directly interact with fans and foster engagement. Incorporating a social media wall has been proven to boost interaction and conversation around your brand. By guiding users with tailored call-to-action prompts, you can further enhance engagement. A social media wall serves as an excellent platform to attract new followers and fans, uniting your community in one digital space for seamless discovery and interaction. This cohesive environment not only strengthens your brand's presence but also encourages loyalty among your audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airstack Yes 
ArcGIS Yes 
Check Point Cloud Firewall Yes 
Cisco ACI Yes 
Dell EMC NetWorker Yes 
EGrAMS Yes 
Fortinet SD-WAN Yes 
Huawei FusionStorage Yes 
Juniper Booking Engine Yes 
Microsoft 365 Yes 
Palo Alto Networks Next-Generation Firewalls Yes 
Symantec Advanced Authentication Yes 
Trend Micro Endpoint Encryption Yes 
VMware Cloud Yes 
Veritas NetBackup Yes 

Integrations

Airstack No 
ArcGIS No 
Check Point Cloud Firewall No 
Cisco ACI No 
Dell EMC NetWorker No 
EGrAMS No 
Fortinet SD-WAN No 
Huawei FusionStorage No 
Juniper Booking Engine No 
Microsoft 365 No 
Palo Alto Networks Next-Generation Firewalls No 
Symantec Advanced Authentication No 
Trend Micro Endpoint Encryption No 
VMware Cloud No 
Veritas NetBackup No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/trade-and-services/loyalty-marketing/social-mining/

Vendor Details

Company Name

Spotlyte

Founded

2014

Country

United States

Website

www.getspotlyte.com

Product Features

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling Yes 

Product Features

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management Yes 
Conversion Tracking No 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Alternatives

Alternatives