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support

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Description

Social networking platforms can bring you closer to your customers. Use modern marketing tools to create new forms of online communication. It is important to understand why it is so important to track and measure customer feedback via social media. It is quite another to do so. A powerful and practical solution is essential to build a successful loyalty marketing strategy. Only then can you build relationships with your audience via online platforms. Customers receive dozens of product recommendations every day from your company. It is important to check their opinions about those offers. We make it our priority that you have all the tools you need. Comarch Social Mining allows you to monitor the opinions of your customers via social media channels.

Description

Simplify the management of a business's social media presence with our user-friendly software and engaging content. Support local enterprises in addressing negative feedback and enhancing their online image. Enable businesses to create social shopping carts, allowing them to sell their products or food directly through social platforms. Assist local businesses in expanding their customer base, increasing revenue, and growing subscription lists effectively. Facilitate the generation of new and repeat customers through attractive social deals. Showcase the significance of social media with tailored analytics reports that cover all social channels, promotions, and contests. Provide businesses with insightful and customizable analytics reports to evaluate their performance across various social platforms, promotions, and contests. SocialOwl is designed to help you create and refine your business's social media profiles for maximum impact. Effortlessly develop sweepstakes and giveaways tailored for local businesses. Additionally, our system alerts businesses in real-time when there are new comments or reviews about their services online, ensuring they stay informed and engaged with their audience. Ultimately, this comprehensive approach empowers businesses to thrive in the competitive online landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airstack Yes 
Cisco ACI Yes 
Dell EMC NetWorker Yes 
Fortinet SD-WAN Yes 
Google Business Profile No 
HPE Consumption Analytics Yes 
IBM Cloud Yes 
Instagram No 
Juniper Booking Engine Yes 
LinkedIn No 
Oracle Cloud Infrastructure Yes 
Palo Alto Networks Next-Generation Firewalls Yes 
Symantec Advanced Authentication Yes 
Trend Micro Endpoint Encryption Yes 
VMware Cloud Yes 
Veritas NetBackup Yes 

Integrations

Airstack No 
Cisco ACI No 
Dell EMC NetWorker No 
Fortinet SD-WAN No 
Google Business Profile Yes 
HPE Consumption Analytics No 
IBM Cloud No 
Instagram Yes 
Juniper Booking Engine No 
LinkedIn Yes 
Oracle Cloud Infrastructure No 
Palo Alto Networks Next-Generation Firewalls No 
Symantec Advanced Authentication No 
Trend Micro Endpoint Encryption No 
VMware Cloud No 
Veritas NetBackup No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$179 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/trade-and-services/loyalty-marketing/social-mining/

Vendor Details

Company Name

SocialOwl

Founded

2015

Country

United States

Website

socialowl.com

Product Features

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling Yes 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Alternatives

Alternatives