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Description

Social networking platforms can bring you closer to your customers. Use modern marketing tools to create new forms of online communication. It is important to understand why it is so important to track and measure customer feedback via social media. It is quite another to do so. A powerful and practical solution is essential to build a successful loyalty marketing strategy. Only then can you build relationships with your audience via online platforms. Customers receive dozens of product recommendations every day from your company. It is important to check their opinions about those offers. We make it our priority that you have all the tools you need. Comarch Social Mining allows you to monitor the opinions of your customers via social media channels.

Description

Tools for social media can significantly enhance your business growth. With Social Media Management, you can attract new clients by creating captivating and shareable content, and now you can also take advantage of a new Banner Ad feature! The Reputation Monitor helps safeguard your online image by allowing you to track and engage with customer feedback effectively. To boost customer acquisition and retention, Social Deals provide enticing offers that also help build your email lists. Our online dashboard enables you to monitor essential metrics and understand the conversations happening about your business on various platforms. Additionally, we offer tailored content relevant to your industry along with innovative giveaway ideas that can effectively increase your customer base. We also assist in optimizing your social media profiles and promoting your brand across different platforms, ensuring you connect with potential buyers actively looking for your products or services. Engaging with your audience meaningfully can further enhance your brand's visibility and drive sales.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airstack Yes 
ArcGIS Yes 
Check Point Cloud Firewall Yes 
Cisco ACI Yes 
Dell EMC NetWorker Yes 
EGrAMS Yes 
HPE Consumption Analytics Yes 
Huawei FusionStorage Yes 
Juniper Booking Engine Yes 
Microsoft 365 Yes 
Oracle Cloud Infrastructure Yes 
Symantec Advanced Authentication Yes 
Trend Micro Endpoint Encryption Yes 
Veritas NetBackup Yes 
X (Twitter) No 

Integrations

Airstack No 
ArcGIS No 
Check Point Cloud Firewall No 
Cisco ACI No 
Dell EMC NetWorker No 
EGrAMS No 
HPE Consumption Analytics No 
Huawei FusionStorage No 
Juniper Booking Engine No 
Microsoft 365 No 
Oracle Cloud Infrastructure No 
Symantec Advanced Authentication No 
Trend Micro Endpoint Encryption No 
Veritas NetBackup No 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/trade-and-services/loyalty-marketing/social-mining/

Vendor Details

Company Name

Divology

Website

divology.com

Product Features

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling Yes 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Alternatives

Alternatives