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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.

Description

OrderGrid is an innovative platform that leverages artificial intelligence to streamline real-time inventory management and order orchestration, specifically designed for the food retail and distribution sectors, merging planning, execution, and data functionalities into a cohesive system. The Planning component features capabilities like AI-enhanced demand forecasting, automated inventory replenishment, and the generation of purchase orders. Within the Orchestration framework, it manages on-demand and dark-store fulfilment, omnichannel order management, capacity slot management, task routing, and the dynamic publication of menus. Meanwhile, the Execution layer is responsible for overseeing warehouse and store operations, including receiving goods, picking items, conducting cycle counts, rebalancing storage, tracking tasks, and monitoring performance in real-time. Supporting all these functionalities is a robust Data Layer that ensures perpetual visibility of inventory, traceability of lot codes and expiration dates, an API-first design for infrastructure, and smooth integration with various systems. This comprehensive approach not only optimizes operational efficiency but also enhances the decision-making process across the supply chain.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ACCEO Logivision No 
Clover No 
FedEx Ship Manager No 
Lightspeed Retail No 
Magento No 
NetSuite No 
Oracle MICROS POS No 
POSTIDENT No 
Passport POS No 
QuickBooks Online No 
SAP Cloud Platform No 
Sage Intacct No 
ShipEngine No 
Shopify No 
Square POS No 
Toast No 
UPS Ready No 
Wix No 
WooCommerce No 
Xero No 

Integrations

ACCEO Logivision Yes 
Clover Yes 
FedEx Ship Manager Yes 
Lightspeed Retail Yes 
Magento Yes 
NetSuite Yes 
Oracle MICROS POS Yes 
POSTIDENT Yes 
Passport POS Yes 
QuickBooks Online Yes 
SAP Cloud Platform Yes 
Sage Intacct Yes 
ShipEngine Yes 
Shopify Yes 
Square POS Yes 
Toast Yes 
UPS Ready Yes 
Wix Yes 
WooCommerce Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/oss-solutions/service-fulfillment/

Vendor Details

Company Name

OrderGrid

Country

Canada

Website

www.ordergrid.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Automatic Replenishment Systems

Counting by Exception No 
Customer Management No 
Financial Management No 
Inventory Management No 
Nice Shelf Stocks No 
On-order Information No 
Sales Anticipation No 
Store Order Leveling No 
Zero Turnover Checks No 

Inventory Control

Allocation No 
Barcoding No 
Cost Tracking No 
Forecasting No 
Item Management No 
Order Management No 
Procurement Management No 
Reorder Management No 
SKU / UPC Codes No 
Serial Number Tracking No 
Supplier Management No 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

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