Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.
Description
OpenSVC is an innovative open-source software solution aimed at boosting IT productivity through a comprehensive suite of tools that facilitate service mobility, clustering, container orchestration, configuration management, and thorough infrastructure auditing. The platform is divided into two primary components: the agent and the collector. Acting as a supervisor, clusterware, container orchestrator, and configuration manager, the agent simplifies the deployment, management, and scaling of services across a variety of environments, including on-premises systems, virtual machines, and cloud instances. It is compatible with multiple operating systems, including Unix, Linux, BSD, macOS, and Windows, and provides an array of features such as cluster DNS, backend networks, ingress gateways, and scalers to enhance functionality. Meanwhile, the collector plays a crucial role by aggregating data reported by agents and retrieving information from the site’s infrastructure, which encompasses networks, SANs, storage arrays, backup servers, and asset managers. This collector acts as a dependable, adaptable, and secure repository for data, ensuring that IT teams have access to vital information for decision-making and operational efficiency. Together, these components empower organizations to streamline their IT processes and maximize resource utilization effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Docker
No
JSON
No
Oracle Solaris
No
Python
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/oss-solutions/service-fulfillment/
Vendor Details
Company Name
OpenSVC
Country
France
Website
www.opensvc.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes