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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.

Description

OpenSVC is an innovative open-source software solution aimed at boosting IT productivity through a comprehensive suite of tools that facilitate service mobility, clustering, container orchestration, configuration management, and thorough infrastructure auditing. The platform is divided into two primary components: the agent and the collector. Acting as a supervisor, clusterware, container orchestrator, and configuration manager, the agent simplifies the deployment, management, and scaling of services across a variety of environments, including on-premises systems, virtual machines, and cloud instances. It is compatible with multiple operating systems, including Unix, Linux, BSD, macOS, and Windows, and provides an array of features such as cluster DNS, backend networks, ingress gateways, and scalers to enhance functionality. Meanwhile, the collector plays a crucial role by aggregating data reported by agents and retrieving information from the site’s infrastructure, which encompasses networks, SANs, storage arrays, backup servers, and asset managers. This collector acts as a dependable, adaptable, and secure repository for data, ensuring that IT teams have access to vital information for decision-making and operational efficiency. Together, these components empower organizations to streamline their IT processes and maximize resource utilization effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Docker No 
JSON No 
Oracle Solaris No 
Python No 

Integrations

Docker Yes 
JSON Yes 
Oracle Solaris Yes 
Python Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/oss-solutions/service-fulfillment/

Vendor Details

Company Name

OpenSVC

Country

France

Website

www.opensvc.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

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