Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.
Description
The EAA-Performance and Fault Management system integrates performance and fault management into a single solution, effectively tackling the difficulties presented by intricate, disaggregated, and distributed 5G networks. With features such as real-time dashboards, detailed reporting, and immediate root cause analysis, it establishes a robust framework that ensures both high performance and reliable network operations. In addition, EAA-Automation streamlines NOC/SOC operations for complex 4G/5G environments, thereby minimizing operational challenges and enhancing the speed of remediation. Furthermore, the collaborative offering from MYCOM OSI and Oracle—Network Orchestration and Assurance—provides automated, closed-loop service fulfillment and assurance, as well as closed-loop optimization of network resources, facilitating real-time orchestration of both networks and services. This comprehensive approach not only enhances operational efficiency but also significantly contributes to the overall reliability and performance of modern telecommunications networks.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/oss-solutions/service-fulfillment/
Vendor Details
Company Name
MYCOM OSI
Founded
1989
Country
United States
Website
www.mycom-osi.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No