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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.

Description

The EAA-Performance and Fault Management system integrates performance and fault management into a single solution, effectively tackling the difficulties presented by intricate, disaggregated, and distributed 5G networks. With features such as real-time dashboards, detailed reporting, and immediate root cause analysis, it establishes a robust framework that ensures both high performance and reliable network operations. In addition, EAA-Automation streamlines NOC/SOC operations for complex 4G/5G environments, thereby minimizing operational challenges and enhancing the speed of remediation. Furthermore, the collaborative offering from MYCOM OSI and Oracle—Network Orchestration and Assurance—provides automated, closed-loop service fulfillment and assurance, as well as closed-loop optimization of network resources, facilitating real-time orchestration of both networks and services. This comprehensive approach not only enhances operational efficiency but also significantly contributes to the overall reliability and performance of modern telecommunications networks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace No 

Integrations

AWS Marketplace Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/oss-solutions/service-fulfillment/

Vendor Details

Company Name

MYCOM OSI

Founded

1989

Country

United States

Website

www.mycom-osi.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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