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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comarch Service Fulfillment & Orchestration was designed to reduce time-to-market and automate the telecom service fulfillment process to deliver customer service over a hybrid network. Comarch's product uses the model-driven (catalog driven) concept. This allows for the order orchestration hybrid networks in telecoms. Virtual network functions and network service are consistently modeled with legacy network services and physical network functions using the TMF SID model. SFO (using ETSI NFV ISG terminology), can implement end-to-end service and MANO orchestration, as well as manage the VNF initiation process. Comarch Service Fulfillment & Orchestration is able to implement this process as a single solution or in a federation-model orchestrating third party domain orchestrators. SFO can perform the role of an orchestrator or manage the end-to-end orchestration of telecom within the domains.

Description

Jamcraker is a cloud management platform that allows enterprises to create, deliver, manage, and maintain multi-cloud services. It is an end-to-end cloud management software that combines cloud governance and cloud management to streamline operations for MSPs and telecom service providers. It makes it easy to unify, distribute and monitor PaaS, SaaS, and private or public clouds services for end-users such as SMBs, Enterprises, midmarket and government agencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alibaba Cloud No 
Amazon Web Services (AWS) No 
Google Cloud Cost Management No 
Huawei Cloud No 
IBM Cloud No 
Microsoft Azure No 
VMware Cloud Director No 

Integrations

Alibaba Cloud Yes 
Amazon Web Services (AWS) Yes 
Google Cloud Cost Management Yes 
Huawei Cloud Yes 
IBM Cloud Yes 
Microsoft Azure Yes 
VMware Cloud Director Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

One Time Fee
Monthly Subscription
Annual Subscription
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/oss-solutions/service-fulfillment/

Vendor Details

Company Name

Jamcracker

Country

United States

Website

www.jamcracker.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics No 
Cost Management Yes 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring No 
Workflow Approval Yes 

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