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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Description

Social networking platforms can bring you closer to your customers. Use modern marketing tools to create new forms of online communication. It is important to understand why it is so important to track and measure customer feedback via social media. It is quite another to do so. A powerful and practical solution is essential to build a successful loyalty marketing strategy. Only then can you build relationships with your audience via online platforms. Customers receive dozens of product recommendations every day from your company. It is important to check their opinions about those offers. We make it our priority that you have all the tools you need. Comarch Social Mining allows you to monitor the opinions of your customers via social media channels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airstack No 
Alumio Yes 
ArcGIS No 
Check Point Cloud Firewall No 
Cisco ACI No 
Dell EMC NetWorker No 
EGrAMS No 
Fortinet SD-WAN No 
HPE Consumption Analytics No 
IBM Cloud No 
Juniper Booking Engine No 
Microsoft 365 No 
Oracle Cloud Infrastructure No 
Palo Alto Networks Next-Generation Firewalls No 
Symantec Advanced Authentication No 

Integrations

Airstack Yes 
Alumio No 
ArcGIS Yes 
Check Point Cloud Firewall Yes 
Cisco ACI Yes 
Dell EMC NetWorker Yes 
EGrAMS Yes 
Fortinet SD-WAN Yes 
HPE Consumption Analytics Yes 
IBM Cloud Yes 
Juniper Booking Engine Yes 
Microsoft 365 Yes 
Oracle Cloud Infrastructure Yes 
Palo Alto Networks Next-Generation Firewalls Yes 
Symantec Advanced Authentication Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/trade-and-services/loyalty-marketing/social-mining/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling Yes 

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