Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.
Description
Social networking platforms can bring you closer to your customers. Use modern marketing tools to create new forms of online communication. It is important to understand why it is so important to track and measure customer feedback via social media. It is quite another to do so. A powerful and practical solution is essential to build a successful loyalty marketing strategy. Only then can you build relationships with your audience via online platforms. Customers receive dozens of product recommendations every day from your company. It is important to check their opinions about those offers. We make it our priority that you have all the tools you need. Comarch Social Mining allows you to monitor the opinions of your customers via social media channels.
API Access
Has API
No
API Access
Has API
No
Integrations
Airstack
No
Alumio
Yes
ArcGIS
No
Check Point Cloud Firewall
No
Cisco ACI
No
Dell EMC NetWorker
No
EGrAMS
No
Fortinet SD-WAN
No
HPE Consumption Analytics
No
IBM Cloud
No
Integrations
Airstack
Yes
Alumio
No
ArcGIS
Yes
Check Point Cloud Firewall
Yes
Cisco ACI
Yes
Dell EMC NetWorker
Yes
EGrAMS
Yes
Fortinet SD-WAN
Yes
HPE Consumption Analytics
Yes
IBM Cloud
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/trade-and-services/loyalty-marketing/social-mining/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Social Media Marketing
Analytics
No
Automated Publishing
No
Contact Management
No
Content Management
No
Conversion Tracking
No
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
No
Post Scheduling
Yes