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Average Ratings 0 Ratings

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features
design
support

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Description

Advanced analysis of customer loyalty data using a robust Business Intelligence platform. Manage your loyalty programs and marketing campaigns to make better business decisions. According to market reports, companies that grow generate between 30-50% and 50% more data each year. These results require the right organization and software of the IT infrastructure. But, what is most important in loyalty marketing? They force us to rethink how we gather and process our data. Comarch Business Intelligence is a powerful analytical and reporting platform that allows companies of all sizes to monitor and optimize their loyalty programs.

Description

SessionM offers a customer engagement and loyalty platform that enhances personalized and rewarding interactions for major global brands, with a focus on sectors such as Restaurants, Retail, Consumer Goods, and Travel. By designing a unique loyalty experience, businesses can encourage high-value customer behaviors while also collecting crucial insights into customer analytics and preferences. The platform's adaptable features support the development of tailored loyalty programs and individualized experiences. Seize pivotal moments by promptly addressing customer signals across a variety of channels. By integrating machine learning and real-time decision-making, SessionM enables businesses to engage customers seamlessly, enhancing interactions and overall engagement. Additionally, SessionM's technology accumulates both real-time and historical first-party data from various channels, creating comprehensive 360-degree customer profiles that are actionable for all systems, thereby optimizing customer relationship management. This capability not only improves customer satisfaction but also drives long-term loyalty and engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AirStar Yes 
ArcGIS Yes 
Check Point Cloud Firewall Yes 
Cisco ACI Yes 
Dell EMC NetWorker Yes 
EGrAMS Yes 
Extole No 
Fortinet SD-WAN Yes 
Huawei FusionStorage Yes 
IBM Cloud Yes 
InterCloud Yes 
Juniper Booking Engine Yes 
Oracle Cloud Infrastructure Yes 
VMware Cloud Yes 
Veritas NetBackup Yes 

Integrations

AirStar No 
ArcGIS No 
Check Point Cloud Firewall No 
Cisco ACI No 
Dell EMC NetWorker No 
EGrAMS No 
Extole Yes 
Fortinet SD-WAN No 
Huawei FusionStorage No 
IBM Cloud No 
InterCloud No 
Juniper Booking Engine No 
Oracle Cloud Infrastructure No 
VMware Cloud No 
Veritas NetBackup No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/trade-and-services/loyalty-marketing/business-intelligence/

Vendor Details

Company Name

Mastercard

Country

United States

Website

www.sessionm.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

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