Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Advanced analysis of customer loyalty data using a robust Business Intelligence platform. Manage your loyalty programs and marketing campaigns to make better business decisions. According to market reports, companies that grow generate between 30-50% and 50% more data each year. These results require the right organization and software of the IT infrastructure. But, what is most important in loyalty marketing? They force us to rethink how we gather and process our data. Comarch Business Intelligence is a powerful analytical and reporting platform that allows companies of all sizes to monitor and optimize their loyalty programs.
Description
Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.
API Access
Has API
No
API Access
Has API
No
Integrations
Alumio
Yes
ArcGIS
Yes
Check Point Cloud Firewall
Yes
Dell EMC NetWorker
Yes
EGrAMS
Yes
HPE Consumption Analytics
Yes
Huawei FusionStorage
Yes
IBM Cloud
Yes
InterCloud
Yes
Juniper Booking Engine
Yes
Integrations
Alumio
Yes
ArcGIS
No
Check Point Cloud Firewall
No
Dell EMC NetWorker
No
EGrAMS
No
HPE Consumption Analytics
No
Huawei FusionStorage
No
IBM Cloud
No
InterCloud
No
Juniper Booking Engine
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/trade-and-services/loyalty-marketing/business-intelligence/
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes